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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy Process to follow. Diagrams to show measurements which was very useful.
Easy online and experience and arrived as expected. The cover fits perfectly and is good quality at a very reasonable price.
Straight forward. Just following instructions on the site when placing the order for bespoke item.
Easy to order and navigate the website. Good quality, very strong and arrived on time.
Exact measurements I requested with eyelets.
Purchased to cover front of log store and fits perfect.
Good website, and easy to use and correspondence to achieve the right result for my order.
My new cover is great; super easy to order and measure up, with lots of easy instructions. The cover was delivered quicker than originally expected so really happy.
Designers checked and double checked measurements, not sure how company can be called coverall uk as telephone is answered abroad and product arrived from Mumbai. However have to say customer service very good excellent email communication and excellent product arrive very heavy duty.
Excellent service from Cover and All. The covers were great quality, better than the ones they were replacing. Thank you
Excellent customer service at point of purchase and very pleased with the product. Slightly frustrating trying to contact after placing the order. I actually gave up.
Thank you so much for the delivery. Just waiting on the bungees and will post a photo when up on pagoda. Thank you for your patience with me! Great service will be back.
Great web-site. Easy to use.
Exactly what I was looking for. Spent loads of money buying cheap unsuitable covers that did not last 5 minutes.
Good quality, nice colour and looks good over the furniture.
Ordered and was told the items would be with me by 21/4 - got them a week earlier than that. Covers are perfect fit and great material too
I will order more as are great value too
Thanks very much brilliant products service and delivery
Delivered much quicker than I expected
They look great but they are very big…. Think some measurements went astray!
Otherwise all good
Very thorough process and item arrived sooner than expected too.
Very simple to use, excellent communication and very fast delivery, would 100% recommend to my friends
From start to finish a good level of communication from the company about my delivery. The quality and fit of the item is very good and would use this company again for any outdoor furniture covers I need.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi John, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material and try to provide the best service to every customer. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you like the product. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which helps us to improve the rating and make the customer experience better.