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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I love my covers for my outdoor seating. They are well made, fit like a glove and great quality. Great service overall.
My second cover purchase to go over my new side table. It matches the previous cover that is four years old exactly. The older cover is out in full sun and out in all weathers and remains in fantastic conditions with zero signs of sun fade or deterioration.
All of the remaining inside threads were showing when I unzipped the product. I was really impressed with the external material, then left really disappointed with the lazy lack of care snipping the ends of the spare stitching thread inside.
From start to finish, simple to follow ordering process, with a follow up from the team to check that my measurements were correct and still the order was completed and sent within the suggested delivery date. Cant fault the service and at a competitive price compared to ready made equivalents
Ordered a custom made cover to fit a large chimena that we had purchased from Costco. Excellent service, double checked all the measurements for us and it fits amazing. Very good product and arrived earlier than expected.
Came across this site by accident as looking for custom covers for a project was working on. The service and quality of the products was great so will deffo use again for things like patio furniture covers
Excellent value for money. Only gripe is that it wasn't neatly folded and needed a warm iron to get rid of all the crumple lines
Great. Will suggest to friends to use you. Cover fits well. Easy to use the measure instructions.
I already own covers for my patio furniture which was made to order a while ago from Covers & All and the quality of the patio heater cover is equally as good if not slightly better.
Custom made cover that fits superbly on external furniture box. The optional zip makes fitting and removal a breeze. Looks really smart and great value.
The web site did everything it said it would. Why do I need to write a 50 word review though?
Product arrived earlier than estimated on standard delivery.
The product was exactly as expected when the order was made. The images were a true reflection.
From the moment the order was placed, they keep in touch with you, confirm the cover with a drawing and give advice where necessary. A brilliant friendly and prompt service, thank you
Great company. Easy to order. Excellent service and product. Delivered faster than expected. Would use again. Highly recommended
Didn't receive the discount by email as per sign up message. Only had access once website was updated and the welcome code was on the home page
Excellent quality made cushion covers that have peffectly updated my conservatory chairs. 100% recommend!
Always great service and product best value and quality, a very happy customer indeed.
Hi, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which help us to improve our ratings and make the customer experience better. We look forward to delighting you again with your next order!
All arrived on time, great service and good price.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Christopher, We are sorry to note your disappointment finishing details. We at Covers&All always try our best to ship out the quality product with the proper manufacturing details. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you like the quality of the material. We will look forward to serve you again with your next purchase.