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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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All good, easy and concise, definitely use again, try them sure you will be pleased
User friendly website, easy to put in measurements, discount code worked
Had four orders all been delivered quickly with no hassle. I can highly recommend this company
Delighted with 4 seat cushions received so far really top quality. Just ordered 2 more for the settee back.
Real top quality item. They are slightly larger than I ordered that makes them a really tight fit otherwise really pleased and just ordered another two for the settee
I have used Covers & all before and am always pleased with the service.
A good experience overall. Website clearly shows your options.
I built my own fire pit a few years ago and came across covers and all. I sent the measurements, paid and surprised with the quality and fits perfectly- thanks a lot better than the first one I brought from somewhere else which lasted a year, for around the same price.
Excellent service and the covers are great thank you. Thank you so much for my covers which are absolutely amazing. The service is excellent and would definitely recommend your company. I had made some mistakes with the measurements and the customer services were excellent in helping me rectify this and making sure I was ordering correctly
I contacted the company originally to ask if they could make a shade to a specific design. Had to place the order and pay before full assurance was given.
Once the order was placed they responded quickly with proposed size etc. took a few exchanges to arrive at the final design but all done quickly, the English is sometimes 'googled but understandable.
Once received the shade is well packaged and arrived within the stated time. It is well made and to the size and design specified. There are a few loose threads but they don't appear to affect the strength.
Fitted is looks good and serves its purpose.
Great custom cushion covers I needed new outdoor furniture cushion covers and are amazing quality and just what I ordered but better
Initially had problems making payment as the browser would not accept any of my cards. It took some time to sort it and I started looking to purchase the items from another company. On final attempt everything went through
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date