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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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So pleased I ordered from here. Everything I hoped they would be and came a week earlier than scheduled in time for the bank holiday.
Very pleased with purchase, easy to attach to gate, strong and well made and fitted perfectly. Just what was needed for a little privacy and to reduce wind blowing down the passage.
The service from start to finish was excellent. Great communication from the company. The covers are better quality than the ones we replaced and the measurements and workmanship are also excellent.
I highly recommend this company.
Difficulty at first when ordering on line would not accept credit card, however tried again and no problem, very pleased with product.
Ordered these covers and I'm very pleased with the service and quality of the products received
Great cushion covers! And excellent quality and service
Easy to use website fast and reliable service. Can't find a negative thing to say about this company. The covers I ordered were way better quality than I ever expected.
Website user friendly, material quality - excellent, dimensions ALL perfect! No complaints at all
Little bit of technical issues today but sure its been due to the network
Found what I required easily as the website was easy to use and self explanatory
All very straight forward to order. Looking forward to receiving my order! Thank you
Items received as stated. Well made items which fitted perfectly. Would buy again from this supplier
What a great service. The product is as described, they even supplied a drawing for my approval, asked a couple of questions to confirm my requirements and then delivered by courier soon after. What a service.
The only things which prevent me awarding the full five stars are (a) the 'beige' isn't very beige-like, it is more like khaki brown. I wish it looked more like a summer fête marquee colour beige, and (b) I wish they worked in metric. The UK building industry has been metric since 1965, I've worked in construction all my professional life and these inches things are very alien.
Quality covers received - even better than the ones we were replacing
Pleasantly surprised
Perfect for purpose, great feeling quality product delivered promptly and well packaged
Fast service and delivery was earlier then expected when measuring I would add a few cms each side as they do come up a little small
Hello, Amy. Thank you for leaving feedback on your purchase. Your satisfaction reassures us that we are on the right track and pushes us to keep providing the best services possible. Keep in mind that our support team is available 24 hours a day, 7 days a week via chat and phone, and we'll be pleased to assist you with any problems you may encounter in the future. We hope to delight you again with your next order. Thank you for choosing Covers & All.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Mark. We are sorry to note your disappointment. Each cover is handcrafted by meticulously following the measurements you provide us with your order. Additionally, as mentioned on the product page, "We add 1" to 2" of leeway on the given width/depth, for an easy pull-in or pull-out." If you feel any of the sides are the wrong size, please take a few pictures showing the incorrect size using a tape measure and email us at feedback@coversandall.com. We will promptly send you a replacement if we have made an error in the dimensions.