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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received my package thanku, I have not opened it yet, it seems to have travelled far (many security labels). I hope it will b satisfactory when seen.
The cover was great quality and the delivery was quicker than expected.
When my original Weber cover started to get holes and leak, I decided to look around for a replacement. Weber wanted £75, but I found this one for approx £50 which looked to have better material, a bit wider so it would be easier to take on and off, and more importantly is longer, so it protects the legs.
The cover turned up, I put it on my smoker easily enough and looks the part. For less than the price of the original Weber cover, get yourself what looks to be a better weather material version from here for less. For me, it was a no brainer.
Very quick turn around from ordering to delivery. Really good quality and very well made.
Product was good quality, and exactly as described Checkout and payment could be clearer delivered on time
Checkout and payment could be clearer
The Covers and All team contacted me after I ordered with several observations based on the photos I'd sent. They asked for additional measurements to make sure the covers would fit perfectly - which they do! My husband and I are both very impressed with the quality and the look.
Still managed to misunderstand that I will need to leave extra length for tying it, so the shade ended up slightly too large.
Great product and appears to have come from India-hope they are being paid well for their work
Hi Thomas, Thank you for rating Covers&All. We always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. As per your concern; all our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned on the website. However if you have any concern regards to the product, please feel free to contact our customer support team via call or chat. We look forward to working with you in the future.
As stated on the website I gave the measurements of what I required. With a few days the cushion seat covers arrived exact colour size everything they looked lovely and fitted well the service was so good and quick would recommend anyone to use
Excellent easy to order, perfect fit and lovely quality, it's for a class book corner I can tell it's going to last!
Custom wheel cover made with my own design printed on fits perfectly and is good quality.
I ordred three curtains to cover the open fronted sunlounge that i had just built although this area is intended to be open i wanted a quality product that would last without a cheep look or feel to it.
I was a bit worried when ordering this, but what I recieved was what i ordred, perfic colour, perfect size. All in all perfect quality.
It took Fedex 6 attempts to deliver it, with no explanantion of what the problem was. Will never use them again. The cover itself seems well made. It will be a while before it gets tested though (garden not yet finished!)
Hi Phil, We are sorry for the inconvenience cased to you. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned on the website. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Hope you will find an improvement on the same. We are glad to know that you like the product.
Easy to navigate website for cover, kept informed, delivery ahead of target date, product received was better than expected as regards thickness and durability etc. Very impressed.
Only question I am left with - are products made in US and air cargo shipped to U. K. or made in U. K.?
Received the custom cover - as ordered very quickly. Pleased with the quality and fit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Tia. We appreciate you rating your purchase. Please be advised that we are a global enterprise with a base in the USA and numerous production facilities across the world. The best-suited unit is automatically assigned to each order. Additionally, the order may be transported from any location in the world. Our FAQs and Terms of Use both address this.
The custom labels that were included are not a cause for concern because international shipping included them. Please open the package and use the product for what it was intended for. We truly hope that your purchase will meet your expectations. Please get in touch with our customer service if you have any queries or worries.