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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The covers arrived on time on the delivery date we had been given. The covers are robust and very well made.
Great quality items. I rang to ask for them to be delivered by a certain date and they were - great service!
Custom made covers for 2 designed by me water features. Great communication with emailed CAD drawings for approval. Perfect fit upon delivery which was made on the exact date promised by FedEx tracking.
Really please with the quality and finish on the product and fits really well.
Up to now it as gone ok, I will let you know about the quality of the article when I receive it
Good quality product received it 3 days later than given date of delivery.
Parcel left on door step.
Could have been stolen.
Was not informed at point of order that it was coming from India.
From order to delivery good service. Very happy with the product, perfect size. Using the cover for rainy days on a garden trolley that is used for housekeeping purposes on a large holiday estate.
Easy to order. Good value for money. Delivery was a couple of weeks. Nice quality item
Have been looking everywhere for a supplier of water-proof, bespoke luggage covers, for use on my sports car. Delighted with the covers suplied.
I have an XL green egg on their modular nest system with 1 extra modular cabinet each side. This means I need a custom fitting BBQ cover for my outdoor kitchen.
From start to finish Coversandall we're amazing. They responded quickly to my specific requirement, they were great at giving advice and just went above and beyond in order to make sure what I received was what I wanted.
I received a 3D CAD drawing on the final product and asked to double check the measurements again. Once approved my cover was made and shipped quickly.
It fits precisely as I wanted it too. 100% perfection.
Intially placed my order then instantly received a notice for more information. After providing the company with the measurements and images as requested they made a cover that was a perfect fit for my chair. Highly recommend.
Very easy to order and turned up within a couple weeks to exact size
The covers arrived quicker than expected, they fit perfectly and are great quality. I couldn't find anything else close to this proce on other sites.
They have given a new lease of life to my garden furniture, thank you!
Very informative and easy to deal with several oportunities to correct details and dimensions
Excelent service all round
Very professional service. Spoke to design team who sent through measurements. Then after checking with my requirements they made my sail.
It fits perfectly with the attachments.
Very easy to purchase.
Gave the correct dimensions and it was made just how I imagined it.
Great products, great service and prices.
Would definitely use again.
Quick and easy to use, can't wait to receive my order
Good, I could find the cover required and the process was relatively easy to follow.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Martin, We are sorry to note your disappointment in regards to the delivery. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. Also all our covers are designed in Georgia, USA, and manufactured in India. All these details are mentioned on the website. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Furthermore, we are glad to know that you liked the product and its quality. We look forward to serve you again with your next purchase.