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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great quality covers, perfect for what I needed them for. Glad I found you
Ordered a Custom cover for my pergola. Quick and easy and looks good quality.
Excellent service, they followed up with extra measurements requests to make sure the cover I ordered was to specification. Extremely happy with the results and I would definitely recommend Covers&All.
These guys are very good taking the time to check measurements and send drawings to you first to check your happy, they are very high quality using thick material.
A few emails required to clarify dimensions but good quality product delivered quickly
The website is a good one, and my covers came quickly. They are OK- they look a bit cheap, but I'm sure they are good quality and will do the job.
Easy website to navigate and complete order. Great choice of covers. Quality delivered all round.
Order arrived before expected time and was well made and an excellent fit. We were very satisfied with the service and quality of the product.
Not complicated to order, quality and size are great delivered in said time
Great covers! We'll made. Fitted absolutely perfect and the vinyl coated material seems like it's going to last.
Overall a good experience from start to finish. Easy to order, good communication from them when they needed more information about my order which was a made to measure item. Very pleased
Great value for money. Great service for the product.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Daniel, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which help us to improve our rating and make the customer experience better. We look forward to delighting you again with your next order!