Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy and great services easy and so helpful. Ensured that what I had asked for was correct
Really pleased with what I received great quality -sizes were as I needed would recommend and 100% use them again
Hey Abdullah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality at a good price and came before the delivery date.
Hey Verona! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent quality, good service. Website very slightly confusing, but still better than others
Hey Peter! Thank you for sharing your experience! We’re delighted to hear you’re satisfied with the excellent quality of our products and the service you received. We also appreciate your constructive feedback about the website and will take it into account as we work to improve the user experience. If there’s anything we can do to assist you further, please don’t hesitate to let us know.
Was so pleased with the covers we bought l\st year that we decided to upgrade the rest of the covers.
Hey Adam! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect for what I needed thick cover and easy to use thank you
Hey Rosy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great communication. Company contacts you post purchase to verify measurements and answer any questions you may have.
Keeps you updated with delivery
Hello! Thank you for your kind words! We’re so pleased to hear you appreciated the communication and guidance throughout your purchase. Ensuring accurate measurements and addressing any questions post-purchase is part of our commitment to providing exceptional service. We’re also glad that you were kept updated on your delivery, as we strive to make the entire process as seamless as possible. If you need any further assistance or have future projects in mind, we’d be happy to help!
Very good quality and service. Fairly quick delivery. Great.
Hey Eric! We are delighted to hear that you are pleased with our product quality and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good service but unfortunately the wrong material which has been rectified
Hey Michael! Thank you for your honest feedback! We’re glad to hear you were satisfied with our service, though we regret that the initial material did not meet your expectations. We’re pleased we could promptly rectify the issue and appreciate your understanding throughout the process. If you have any further concerns or need assistance in the future, please feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again!
Fantastic interaction with the designer, product much better than expected and very pleased.
Hey Jason! Thank you for your review! We’re thrilled to hear that you had such a positive interaction with our designer and that the bespoke garden bar cover exceeded your expectations. It’s always our goal to deliver products that delight our customers, and knowing you are very pleased makes our day! If you have any future needs or projects in mind, we’ll be here to assist you.
Good quality product. Easy to deal with and provide designs. Easy delivery.
Hey Sarah! Thank you for taking the time to share your feedback! We’re so pleased to hear that you found our garden furniture covers to be of good quality and that the design process was seamless for you. It’s great to know you had an easy delivery experience as well. We strive to make every step as smooth as possible for our customers. If you need more covers or any assistance in the future, please don’t hesitate to reach out. We’re here to help!
The quality and fit is excellent. I had some queries over the height from the measurement instructions. I ordered over the weekend and contacted on the Monday morning first thing with a query. The item was already made and ready for shipping. Thankfully it was all fine. The opportunity to write a note alongside the order would have been helpful.
Hey Sallie! Thank you for your feedback! We're delighted to hear you're happy with the quality and fit of your item. We’d like to mention that we do provide a feature to add a note during the order process, which is available on our website. If you have any questions, feel free to reach out—we’re here to help!
Great cover brilliant fit from my sizes, good quality wood store cover
Hey Ian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good quality.
Initially ordered wrong size.
Phoned & company rectified immediately.
Excellent service.
Hey Denise! Thank you for your kind feedback! We're delighted you found our service excellent and appreciate your understanding as we rectified the size issue promptly. Your satisfaction means a lot to us.If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help and want to make sure everything goes smoothly for you.
Easy, measured up gave them my measurements, the cover was made. Great delivery service.
Fits spot on
Hey Charlie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is perfect to my measurements and made of a good quality and quite thick material. It does exactly what I need it for
Hey Adam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
From the online measuring tool and ordering through to delivery and fitting, superb product, the best cover we've ever had.
Hey Sally! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Just the thing for covering round bales in my hay feeder to keep the rain from getting in. Very quick delivery, reasonable price.
Hey Kirsty! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Super smooth! Well done. From the website to the customer service.
Hey Michele! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very helpful company and a pleasure to deal with...
Hey Peter! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Carol, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!