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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Due to hot weather recently we needed a cover for large skylight in kitchen and this fitted the bill perfectly!
Very good quality product and arrived a week early much to the relief of my 2 dogs!
Very good and easy and quicker than I expected. I love the covers. Much better than the originals. They are very good quality and waterproof, and the zips are very strong. Loving the double zip, so they don't slip off the end and break, when removing or putting on cover, like my ordinal one did. Reaonable price too.
Really happy with the product and finish, very high quality and fits perfectly
Having bought a new patio set and looking at the matching covers to go with them im honestly glad i chose to buy these custom ones instead. The quality of the material, it's weather resistance and ventilation pockets are far better than the manufacturers own covers. They also cost me 40% less!
Highly recommended
The service this company provides is outstanding. I ordered my covers for a large L shaped suite and separate table. Input some basic dimensions and within a few days you receive drawings/documents asking for approval or some further clarification. Once approved the delivery was rapid... within two weeks if I remember correctly. When the covers arrived I was worried that I may have got some dims wrong, but they fitted perfectly. The material used is clearly of high quality and although it is still to be tested over time, I have to say that from the start of this process to when they are fitted, the service is nothing other than excellent.
Perfect, beautiful fit, excellent quality would highly recommend
Process was easy, taking measurements was straightforward and cover fits the garden table perfectly.
Thanks for your attention to detail and for the superb customer service. I love my new covers!
A little worried about measuring, in the end using the instructions we got it measured and they fit really well.
I liked the fact that I could get the exact size that we need. Easy to order and arrived earlier than expected. Good quality too. We are delighted.
I liked the fact that I could get the exact size that we need. Easy to order
I ordered a cover for my new Weber bbq. Easy to place order and delivered way ahead of time. Product appears to meet the spec - time will tell if it fades from attractive blue colour and it maintains it's robustness.
Easy ordering, great follow up from customer service to confirm requirements and then quality goods received that seem very well manufactured. Excellent value for money
Fabulous service and quality, delivered on time. Very pleased with our cover
We wanted bespoke covers fir our patio furniture 6 pieces in all. Really glad we found covers&all because the covers arrived ahead of schedule and fit like a glove across a wide range of sizes provided. The covers are also great quality and we can definitely recommend covers&all.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date