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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Sizing instructions were very helpful and fitted perfectly. Very happy.
I couldn't believe how simple it was, just put the measurements in and that's pretty much it. My outdoor sofa now looks fantastic again. Will definitely order some more in different colours.
Delighted with the covers - really great quality. Highly recommend purchasing from this company.
So easy to order and arrived much quicker than was advised. Highly recommended!
Excellent service. Website easy to navigate I would definitely recommend to friends and family
Was extremely satisfied high quality materials looks stunning would recommend great value for moneywould buy again
Very happy with products wo I'mld use again it was quick easy and good instructions on measuring for products
My experience was very good. I needed a cover for my garden pod chair. Would definately recommend.
The quality of the product itself is very good!
Having had issues with cheaper products in the past I decided to increase my spend and go for the best. I wasn't disappointed at all. A great quality product, and I'm now confident that my restored furniture will be protected. Excellent covers.
I placed an order for swatches and once we chose our fabric my husband placed the order. We ordered covers for a large sectional seating and a coffee table. We had our house name printed on the covers.
They arrived much sooner than expected, the size is a good custom fit and the quality is very good. We are really happy with the covers.
I chose bespoke size covers to replace old used covers for an expensive rattan style garden furniture. I updated the look by choosing grey replacements to replace the cream cushions that had been well used and worn. The replacements came at the date promised, which was quite quick snd the cushions look great!
Very difficult to input a custom size/shape that is different to a square. Very difficult to understand the customising and ordering process. Not easy to pass on requirements over the telephone.
Cushion covers fitted perfectly and finished to a high quality. Pleased with the product
Website easy to use, quick delivery and fires like a glove
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Brian, We are sorry to note the inconvenience faced while using our website and shall try to have this feedback relayed to our technical team. Each cover is handcrafted by meticulously following the measurements and instructions you provide. On the website, we have provided to upload "Reference Image" option along with the "Special Request" Box in which you can add the details for the custom shape tarps. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.