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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Outdoor cushion covers have superb finish and will no doubt last for many years.
Arrived very quickly and all measurements requested were spot on. A very happy customer and would not hesitate to recommend. 5 Stars well deserved.
Quick and easy to follow as last time i ordered. Perfect covers yet again.
Goods received on time and do exactly as we wanted. Too soon to comment on disability.
The fabric seems strong and isn't stretched works well and the colour choices were pretty good too
Ordering was easy, product was delivered on time, and the covers fit perfectly
Good experience.
If you want feed back don't force the customer to type at least 50. I was not going to leave feedback because of that reason
Very good quality material. Stitching is of an excellent quality and should last a long while. I would recommend this company with no hesitation.
Good cover for garage door when open I can pull there's across to stop people seeing into the garage
Product arrived quick from India and was packed very well, so no complaints, I think they can just about make any thing you wish to cover and protect. The material I used is like what you see on the side of a curtain side truck, very durable to weather
Bench cushions are super quality and fit is perfect - will use again
Ordered replacement cushions for our garden set some with unusual shapes. Covers are good quality and perfect fit. Very pleased
Placed order for some cushions covers and pergola cover.
Received my order pretty quickly, happy with my product and quality.
Received my really thick and well stitched cover a few days ago and am really pleased with it.
Very helpful service. Promptly delivered. Excellent quality covers. Very very happy with the whole experience
Would highly recommend!
Everything was ok but if during order process could have been given heads up that I would need to approve a proof before production - or the fact I didn't do it for weeks - I would have hoped someone might call me to follow up. I didn't get any of the emails. They all went to junk. So didn't know I had to approve a proof. When I did approve it it still didn't go through and I had to call to get it sorted. The communication wasn't great but the product I'm very happy with.
I was pleasantly surprised by the very quick turn round from order to delivery. Ordering was straight forward and the quality of material looks and feels great.
From the initial order to the follow up check on sizes the whole experience was very professional and personal at the same time. So much so that I've now ordered extra side blinds to my own requirements.
Great product, very efficient and great customer service
Excellent as usual. All the covers 'Fit like a Glove' Delivery was sooner that expected.and all the covers are of excellent quality.
Easy made to measure online ordering system. All the info you need to do accurate order and include any add ons etc.
Have ordered before and real pleased with product and delivery etc.
Well done.
Great value for money. Nicely finished.
Ordering easy. Delivery within timeframe.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Tabitha, We apologize for the negative experience you has with us. We at Covers&All always try our best to provide fast and efficient service to every customer, however upon checking the order details we can certainty understand your concern and we are extremely sorry for that. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the product received.