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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordered 11 cushion covers I'm over the moon with them fantastic quality had worries about some of my cushion covers as they were not square however customer services were perfect went through everything very finely cushion covers have arrived today all fitted on cushions all perfect fit amazing quality would highly recommend. Order also arrived quicker than expected thank you again to all concerned
Not satisfactory as the cover does not fit properly and see above
To improve the photo should should clearly explain all the 4 parts to enable buyer to decide
Bought this sauna cover for my kiln dried wood. It fits perfectly and the materials including zips look very robust. Thank you
Fast and easy to order, and price competitive. Can't comment on item yet as obviously only just ordered.
The designers took a lot of care to ensure they understood what was required. The product was provided quickly and the quality is excellent, exceeding my expectations.
Simple to use your ordering process. Looking forward to receiving goods.
Easy to use website and very pleased with product. My covers are an unusual design but thet fit perfectly! Cover material seems to be good quality.
Simple to understand and use. Previously received a cover for the South Facing Glass of my conservatory roof and the product was excellent. Now ordering for East & West Roof Glass shading.
Process was quite straightforward and i would be happy to provide further feedback once i have received the product
Lovely material and fits a dream. Good delivery service too. All the way from India so don't expect this to be delivered in less than a week.
Easy to place order as completed via customised inputting the measurement and choose of colour. Very pleased with the order.
I really wanted this bespoke service and expected some back and forth in detailing.
Unfortunately, whilst permitting emails to come to me, the flood gates opened for promotional emails on a daily basis.
I nearly cancelled the £275 order when the titles started with 'I see you've been looking at …'
That was very unsettling despite the innocuous browsing I was making of other products.
Never had such invasion and relentless pressure before from any item on wanted on-line.
I complained within my exchanges over the products and it seemed to abate and I found the link to stop such chasing and adverts immediately after I received the goods and invoice.
I had a good response and apology but I should have had the option to receive emails for the product and to opt out at the first of promotions and stalker-like 'nudging'.
Will avoid you in the future definitely and what a real shame that is I love what you make!
Paul of Borehamwood.
I measured my new seat and ordered a waterproof cover online. It was straightforward and when it arrived it was the perfect fit. It did take some time to come but I was not in a hurry - seems it was made in India. I went to a local factory in Manchester who cut the foam for it and it is now in place on my seat.
Ordered three outdoor seat covers to replace existing items. Order delivered earlier, fabric, stitching and overall result higher than I expected. Zip work and zip cover seams high standard, fits perfectly and looks great. Brought rattan furniture up several notches in quality and looks. I have subsequently ordered outdoor cover for furniture based on initial order satisfaction. Get free sample fabric if unsure, results speak for themselves
The process was remarkably straightforward throughout and we are very happy with the sofa cover.
Excellent customer service. We order two patio chair covers and included a photo, they emailed back requesting confirmation of measurements using an annotated copy of our picture to show exactly what was required. They then followed up with another email showing the tech drawings they made for production team. Covers received and of really good quality material and well made. Overall an outstanding service at very good prices. We would not hesitate in heartily recommending Covers & All UK.
Mr K Cover (no relation)
Fantastic product really well made and a perfect fit can't recommend it enough will definitely shop with you again
Absolutely thrilled with my clear plastic covers excellent quality and excellent service thank you *******@all
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date