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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Cover looks good and the delivery was received earlier than expected. So all in all very good service
Mesh garden curtains arrived promptly and no problems with the order. Only minor issue is I would have expected the grommets along the top to have been equi-distant to each other, which they were not
Custom made seat covers. Very well made and to my exact specifications.
Quick delivery, quality feel fabric and very pleased with the end result
It took lots of email back and forth to confirm my order but even once order was confirmed the price changed and a credit deducted from my account. When i rang and spoke to somebody about this i was told they would look into it and come back to me. That was over a week ago but still not heard back,
Quick, efficient, followed up to make sure on sizing and was then made and sent out very quickly for a bespoke order
Good service and lovely cover. Would use again as made to measure.
Excellent communication once the order was placed to ensure that the design of the covers fitted my need. They were delivered within a couple of weeks, and I am very satisfied with the product.
Exceeded my expectations. Really does the job. The diagrams that highlighted the dimensions required were really useful.
I placed an order for a cover and very swiftly was asked for more info and images of the item so that a perfectly fitted cover could be made. I found this service to be exemplary and very reassuring.
I would highly recommend covers and all, great product and fantastic service.
Excellent quality and excellent service. Would highly recommend to others.
Very straight forward website very informative. Used live chat wasn't quite sure about something, got my question answered promptly. Covers came quicker than expected and really good quality, would definitely recommend to people
We are so pleased with the custom covers for our garden seating area - thank you!
Exceedingly helpful on how to measure up and good communication to check measurements. My initial measurements were wrong so really grateful for this. Great quality covers that fit well, really pleased. So much better to go for made to measure than off the shelf. Timely delivery, really happy to recommend.
Great just what we wanted and the quality exceeded our expectations
Would definitely use again if needed
This was a straightforward process and one of my measurements were incorrect, which luckily was picked up by them. I'm impressed with the quality of my garden furniture cover and will definitely recommend to my friends.
Took a little longer than advised for delivery but worth the wait the privacy screening looks really good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alf, We are sorry for the inconvenience caused to you. As we are in a custom business, we always try our best to provide the custom cover same as per the product requirements. Due to that we need to reconfirm the measurements with the customer. After reconfirming all the details, there was a changes in measurements compare to the actual ordered dimensions. Due to that there was a difference in price and our team has informed the same in the order comment and also sent and email to your registered email address with the details. If you have any other concerns, please feel free to contact our customer support team via call or chat.