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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to order and delivery quicker than expected. Quality of product very high, very happy with purchase!
Easy and quick to figure about where to measure and to input all my information!
The curtains were smaller than I had arequested by a couple of cm each. They are also badly creased making them less attractive
Ordering was very easy. Covers arrived promptly and are made from very good quality waterproof fabric.
I've ordered from you before & apart from delivery delays & some strange comments made to my questions the product was good so I've decided to order again.
Online chat is poor. No response or a response that does not correspond to the question. Also no discount as stated for signing up to newsletter?
I'm thrilled with Cover & All UK.
Bought a couple of clear tarps for our new pergola. Easy to use website. No fuss. Great prices for quality products.
Great that you do custom sizing. Easy to order, quality material, much better than I thought it would be for the price. Fantastic price for customer sizing as I wouldn't of been able to get new covers, my garden seating is not a standard size. Will definitely order from covers&all again
Thank you, super fast service top quality product and fit for purpose
Easy to use from the start.
When I wanted to make changes and had any questions they were always quick to respond
Great quality and with quick delivery, any queries where responded to promptly and professionally.
I ordered a custom made cover. Sent the team pictures and measurements. They asked for additional information and confirmed details. Arrived ahead of time. Quality looks good.
Second cover I have heard from this company. Both times service is excellent and the covers are really good quality.
I have not had a reply yet after contacting the company, and have since raised a complaint with PayPal.
For such an odd shape I was amazed how well it fitted the bed wedge pillow
The seams were well finished and the zip ran free and easy
I have not washed the product as yet but feel confident it will be ok
Things that could be better
The way in which the item was packaged wasn't very professionally done it was black plastic bag wrapped with loads and loads of tape
The cover was screwed up in a ball practically and therefore incredibly creased
It did take a wee while to come but it is a bespoke item.
Very pleased with prompt manufacture and shipping of my made-to-measure cushion cover. Fits well and can be washed if necessary.
Easy site to use and the item is of a high quality where the joints in the material being heat welded together.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date