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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,514
value
72
shipping
73
quality
13,194
This company responds to reviews on average within 0 days

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14,559 reviews

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GB
1 review
0 helpful votes
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Purchase pergola cover
August 8, 2022

Easy to order and delivery quicker than expected. Quality of product very high, very happy with purchase!

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Exactly what I needed!
August 8, 2022

Easy and quick to figure about where to measure and to input all my information!

Date of experience: August 8, 2022
GB
1 review
0 helpful votes
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Michael McGeough
August 8, 2022

The curtains were smaller than I had arequested by a couple of cm each. They are also badly creased making them less attractive

Date of experience: August 8, 2022
GB
2 reviews
0 helpful votes
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Custom fit table covers
August 7, 2022

Ordering was very easy. Covers arrived promptly and are made from very good quality waterproof fabric.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Good value, service & delivery
August 7, 2022
Updated review

I've ordered from you before & apart from delivery delays & some strange comments made to my questions the product was good so I've decided to order again.

Date of experience: August 7, 2022

Online chat is poor
August 12, 2020
Previous review

Online chat is poor. No response or a response that does not correspond to the question. Also no discount as stated for signing up to newsletter?

Date of experience: August 12, 2020
GB
1 review
0 helpful votes
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What it says on the tin
August 7, 2022

I'm thrilled with Cover & All UK.
Bought a couple of clear tarps for our new pergola. Easy to use website. No fuss. Great prices for quality products.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Great that you do custom sizing. Easy to order, quality material, much better than I thought it would be for the price. Fantastic price for customer sizing as I wouldn't of been able to get new covers, my garden seating is not a standard size. Will definitely order from covers&all again

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Good
August 7, 2022

Good product at reasonable price prompt delivery and a well finished product.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Excellent service
August 7, 2022

Thank you, super fast service top quality product and fit for purpose

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Simple and Easy
August 7, 2022

Easy to use from the start.

When I wanted to make changes and had any questions they were always quick to respond

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Not what I ordered
August 7, 2022

I ordered a table top cover. Bag received instead.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Great quality and with quick delivery, any queries where responded to promptly and professionally.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Custom made and delivered early
August 7, 2022

I ordered a custom made cover. Sent the team pictures and measurements. They asked for additional information and confirmed details. Arrived ahead of time. Quality looks good.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Table Top Cover
August 7, 2022

Second cover I have heard from this company. Both times service is excellent and the covers are really good quality.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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I have not had a reply yet after contacting the company, and have since raised a complaint with PayPal.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Exactly as ordered
August 7, 2022

The cover is well made and arrived quicker than expected.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Fitted perfectly
August 7, 2022

For such an odd shape I was amazed how well it fitted the bed wedge pillow
The seams were well finished and the zip ran free and easy
I have not washed the product as yet but feel confident it will be ok

Things that could be better
The way in which the item was packaged wasn't very professionally done it was black plastic bag wrapped with loads and loads of tape
The cover was screwed up in a ball practically and therefore incredibly creased
It did take a wee while to come but it is a bespoke item.

Date of experience: August 7, 2022
GB
1 review
0 helpful votes
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Perfect
August 6, 2022

The cover is made extremely well. Looks amazing and arrived very quickly

Date of experience: August 6, 2022
GB
1 review
0 helpful votes
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Very pleased with prompt manufacture and shipping of my made-to-measure cushion cover. Fits well and can be washed if necessary.

Date of experience: August 6, 2022
GB
1 review
0 helpful votes
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Quality
August 6, 2022

Easy site to use and the item is of a high quality where the joints in the material being heat welded together.

Date of experience: August 6, 2022