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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Price, quality and customer service for an complex custom size/shape cover where all excellent.
Really impressed with the quality product and good customer service given.
We bought a 4.65m round tarp to sit underneath our glawning when using it on a hardstanding
Didn't know you can have custom sized tarpaulins. The size I ordered is perfect and good quality. I will be ordering again
Entered dimensions, picked the fabric and a few days later everything arrived and was perfect
Would highly recommend Cover & All. Excellent ordering process and Cover & All even sent and email out the check if the dimensions were correct. Will be using Cover & All uk again
First class, it could not of been better
One should not be deterred by the price as they are value for money
Was happy with the service but could do with not working altogether in inches you should have a conversion chart on your app
Ordered a reinforced plastic coated tarp to a bespoke size, had to adjust sizes and material colour after order was placed all went smoothly and when it arrived sizes were perfect and quality was as expected. Excellent all round.
Great thank you, very quick, easy and good quality
Easy ordering and super fast delivery.
Top quality covers, completely changed my van.
Very good quality with a range of optional extras at not much cost, fits perfectly and I would recommend.
I needed a bespoke cover for a large skylight window. I sent a picture and dimensions, and Cover & All got back to me with very helpful suggestions. I received the cover the following week. It fits perfectly, I am very pleased with it.
My order was processed very quickly and am delighted with the result.
Have to admit, I was a bit sceptic initially of the low price for this made to measure service, but the cover is exactly as advertised, precisely to my specifications and delivered super quickly.
I even received an email to confirm delivery, showing real care from the team that all is in order.
Highly recommend!
Good quality well made thanks would purchase from company again
Cannot recommend Covers & All higher. Ordering was straight forward and the product arrived earlier than predicted with great quality
Ordering was so easy. I got the sizing wrong but the team caught my mistake and asked me to check. Once I confirmed the right sizes my product arrived really quickly. Great quality and exactly what I needed. I couldn't be more pleased. These guys offer good old fashioned quality and service.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Geoff, We are sorry to note your disappointment in regards to the measurement unit. We ship globally and our products and website comply with international standards. We can understand that converting the measurements can be frustrating at times. However we appreciate your feedback and will forward it to the responsible department to be considered for implementation. We are glad to know that you are happy with the product quality and service we offer.