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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,514
value
72
shipping
73
quality
13,195
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14,561 reviews

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GB
1 review
0 helpful votes
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Quality
August 13, 2022

The covers were smaller than ordered by about an inch all round. Shame because the colour and material were really good.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Great
August 13, 2022

Excellent and very impressed with my seat covers and a fraction of the cost from a garden centre

Date of experience: August 13, 2022
Ireland
1 review
0 helpful votes
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On this occasion perfect
August 13, 2022

On this occasion order was complete but previous order had covers missing and email from customer services wanted photos, how do I send photos of missing items?

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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GREAT SERVICE
August 13, 2022

Covers well made and fitted like a glove. Ordered online and delivered 10 days later, Great Service

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Speedy Service
August 13, 2022

Was expecting a delivery on August 15th for a custom cover, but it was delivered on 5th - was perfect and exactly the quality expected. Thankyou

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Cushion covers
August 13, 2022

Order new cushion covers for our rattan furniture. Arrived promptly, fits great, very happy.

Thanks.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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New garden seat covers
August 13, 2022

The only slight quality control issue with the covers was that they still have what looked like tailors chalk marks on them around the vent panels.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Pergola sun shade
August 13, 2022
Updated review

Good experience, well laid out web site and clear instructions how to measure. We are truly delighted with our product. Thank you

Date of experience: August 13, 2022

Good experience, well laid out web site and clear instructio...
July 27, 2022
Previous review

Good experience, well laid out web site and clear instructions how to measure

Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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Excellent
August 13, 2022

Excellent service, good quality cushion covers for our outdoor furniture 10/10.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Excellent service
August 13, 2022

I'm so pleased with my custom pizza oven cover. I went through about 5 iterations of taking updated measurements and reviewing the 3d mock-ups of the cover. I'm really pleased at the time the designers were willing to dedicate to make sure it was correct. The cover has arrived, looks great, and it a perfect fit! Thanks very much!

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Quality
August 13, 2022

A great quality product that fits like a glove.
A great service provided from order to delivery, arrived a good week before the estimated ETA.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Patio chairs cushion covers
August 13, 2022

Very pleased with the new covers for my patio chairs, good fit, nice colour & waterproof material.

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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Sample book
August 12, 2022

Requested sample book via the website and it arrived as expected. Had a few questions which I solved using the online chat.

Date of experience: August 12, 2022
GB
1 review
0 helpful votes
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Excellent Product & Service
August 12, 2022

An excellent product and service, Jenny who helped through the order process is a credit to your Company such patience!

Date of experience: August 12, 2022
GB
1 review
0 helpful votes
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Gym Bench & Weights Rack
August 12, 2022

I was pleased with the order because great care was taken to ensure the be spoke cover was the correct dimensions.

The chnages were sent back pictotially which made it easy to review and the also the audit trail of coms on the order was helpful.

Date of experience: August 12, 2022
GB
1 review
0 helpful votes
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Satisfied
August 12, 2022

Very easy to order but I should have had straight sides not curved.

Date of experience: August 12, 2022
GB
1 review
0 helpful votes
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Simple and good to have custom size choice
You should do boat covers too!

Date of experience: August 11, 2022
GB
1 review
0 helpful votes
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Cushion cover exellente
August 11, 2022

Got what we ordered no fuss fitted perfectly I ordered one cover short had to order another one

Date of experience: August 11, 2022
GB
1 review
0 helpful votes
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Excellent service
August 11, 2022

Great website and usability great product and quality

Date of experience: August 11, 2022
GB
1 review
0 helpful votes
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Good Product
August 11, 2022

Rather long delivery time but, other than that, the cover was of good quality and importantly the correct size. Overall good value for money.

Date of experience: August 11, 2022