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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,196
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14,566 reviews

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GB
1 review
0 helpful votes
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Excellent cover
August 24, 2022

Can't fault the service or the product as both were well above expectations. One small niggle for UK residents would be the ability to enter the measurements in cm/mm. I used an online calculator to convert to inches but was nervous until it arrived when it turned out to be a perfect fit - thank you internet.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Great quality product
August 24, 2022

Very happy and would definitely order again. The experience and quality were spot on.

Date of experience: August 24, 2022
Ireland
1 review
0 helpful votes
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Excellent
August 24, 2022

Very satisfied with every aspect from the ordering and service to the actual quality of the product and the prompt delivery

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Quality product
August 24, 2022

Very good product. The team were very interactive when I made an incorrect measurement they spotted it and asked me to remeasure. When final measurements were received they mailed me a diagram of the proposed product for my sign off. Once that was done the covers came much quicker than I expected. Everything fits snugly, looks great and the materials used are of a good quality and look to be long lasting. Overall I am very happy with both the experience and the product. Good job.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Superb product
August 24, 2022

I wanted a clear tarpaulin to cover tha front of my garden shelter. Ordering was easy as the website was clearly laid out and the options easy to navigate. The product is of superior quality and the optional binding is extremely strong. The size I ordered fitted like a glove and there was plenty of grommets (I chose evert 6") to enable me to hang the tarpaulin easily. 5 star.

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Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Fits perfectly! Durable & slick
August 24, 2022

Great communication, clear process and perfect result. Really good quality garden cushion cover, wipe clean and drues fast after rain. We love it!

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Excellent product
August 24, 2022

Very easy website to navigate. Cover arrived earlier than expected, very good quality and fits perfectly.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Comments
September 23, 2022

Good but took a number of calls/emails to get my requirements understood even though it was a simple box design

Date of experience: August 24, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Philip, We apologize that our service does not meet your expectations. As we are in a custom business, we always try our best to customize the product as per the product and customer's requirements. In your case, we just need to reconfirm the details that how you wants to cover the product. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received product.

GB
1 review
0 helpful votes
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Samples requested
August 24, 2022

Had phone call and was directed to the free swatch kit.

Order coming soon

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Super Service
August 24, 2022

Easy website, Patrick very helpful and polite with excellent service.
Entered the dimensions and description of what I needed and within a day of submitting had an email with draft drawing of the design prepared and requesting my approval. My cover arrived four days earlier than expected and the material, quality of manufacture are exactly as described and excellent. Very pleased with my purchase.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Good Service
August 23, 2022

From putting the measurements in to final ordering it was very easy and also a good delivery time.

Date of experience: August 23, 2022
GB
1 review
0 helpful votes
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Lovely Bench Cushion Cover
August 23, 2022

Very quick, efficient service, as described, very happy with the Cover, would 100% recommend.

Date of experience: August 23, 2022
GB
1 review
0 helpful votes
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Pleased to be able to get custom made. Look forward to my delivery. Thankyou.

Date of experience: August 23, 2022
GB
1 review
0 helpful votes
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Review
August 23, 2022
Updated review

It is easy to use the site, quick and simple, simples.

Date of experience: August 23, 2022

Simple and easy to use
October 6, 2021
Previous review

Simple and easy to use

Date of experience: October 6, 2021
California
1 review
0 helpful votes
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Longer than advertised wait time
September 22, 2022

Not clear on website that delivery takes 10-14 days, as product is made in India, and not in UK as expected. Product is excellent but arrived too late to use for purpose that it was bought for.

Date of experience: August 23, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Alex, We are sorry to note your disappointment in regards to the delivery time frame. The delivery will depends upon the order details and shipping method your choose at he time of placing an order. Customer will be able to get the estimated delivery date on the website cart page as per the added product details. Also upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck including delivery date. As we can see that your product has been delivered 9 days before the actual shipping method you have selected. Furthermore; all our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned on the website. We are glad to know that you are happy with the received product and its quality.

GB
1 review
0 helpful votes
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Great product - well fitting
August 23, 2022

Easy to order, good site and great covers. Definitely recommend

Date of experience: August 23, 2022
GB
1 review
0 helpful votes
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Does what it says on the tin.
August 23, 2022
Updated review

Ordering was simple, discount code was a nice touch, lets hope they are good quality when they arrive.
All arrived well packaged, only very slight issue was the care label was visible on the clear curtain but with a little gentle cleaning I managed to removed it. Does exactly what we wanted.

Date of experience: August 23, 2022

Ordering was simple, discount code was a nice touch,...
August 5, 2022
Previous review

Ordering was simple, discount code was a nice touch, lets hope they are good quality when they arrive.

Date of experience: August 5, 2022
GB
1 review
0 helpful votes
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Good quality and service
August 22, 2022

Good quality tarpaulin. Added my own eyelets for intended purpose (weather protection area in chicken run). Much better quality and better value for money than the expensive tarpaulin that came with the run which has already ripped through one eyelet and has several small holes in 3 month.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Great Covers & will buy again :)
August 22, 2022

Simple & Easy website to use. If I was going to be critical on anything, its the measurements... Would prefer to see this in Metric, But easy enough to measure in Inches, so not a complaint just an observation.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Returning customer
August 22, 2022
Updated review

I am a satisfied returning customer and so far the story continues on this second purchase. Thanks

Date of experience: August 22, 2022

So far very good
October 10, 2020
Previous review

So far very good.

Date of experience: October 10, 2020