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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The covers I received were of premium quality, both in terms of material used and craftsmanship!
This was a very simple exercise in training bespoke cushion covers in the colour of my choice
The quality is perfect and order process was easy
Experience pretty good, Cover looks good. However I can't give an informed rating at this point. Once the cover has been on the table outside on the patio for a year in all weathers... then I'll be able to say how good it is. I travel hopefully.
Ordering process was simple, entered my dimensions, the finish quality required and logo/text, confirmed the design and checked out. The whole process was simple and quick. A week later my order arrived well packaged. I wasn't disappointed with my order.
Took a little time via corrospondance for both parties to be clear about my requirementsdue to terminology/understanding but we all got there. Very good product, not cheap but you get what you pay for Quality. Thanks
After checking and re checking I have received my bbq cover and I am very pleased. The material seems to be of good quality and made very well.
A unique custom cover for my custom hot tub. Great ordering process and a cover which fits exactly, thanks.
Easy site to use and good products. Apart from the chair covers ordered cover for ice bucket cupboard and all Covers fit items perfectly
Very easy to use website and order shower proof cushion. Great service and good fit on my cushion.
Excellent. I was very careful to follow the given advice about measurement and am
Delighted at the fit.
Excellent quality. I even love the way your order is checked before being made.
Order received promptly and cover exactly what I wanted.
Very happy so far with the product. Acid test will be winter weather and whether it continues to do the job.
Ordering from the website was pretty easy. The item I purchased was a custom sized table cover and it fits perfectly and is made of strong materials.
Ordering from the website seemed pretty easy.
Easy to navigate website and simple process to complete my order. Delivery as scheduled and on time.
Good experience start to finish. Exactly what I ordered very pleased!
This is the third time I've used covers and all. Easy to navigate the site and place the order. Good quality product at a very reasonable price, delivered promptly. What more can you ask?
Service has been good. Prices and quality impressive and looking to place an order.
Excellent service and very pleased with the bespoke pergola cover ordered. Quality product and good finish.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Mike, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which help us to improve our rating and make the customer experience better.