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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,196
This company responds to reviews on average within 0 days

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14,566 reviews

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GB
1 review
0 helpful votes
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5m x 5m gromets at 300mm Week one
August 22, 2022
Updated review

The cover is fit for purpose. (That is: It is as I hoped, the size is as requested and after 72 hours of no wind and rain, performs as advertised.) Ask me again after 6 months.

Date of experience: August 22, 2022

Satisfactory
September 3, 2022
Previous review

Satisfactory

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Mr Limbu
August 22, 2022

Simple order too long time received. Overall product good.

Date of experience: August 22, 2022
Ireland
1 review
0 helpful votes
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Rooftop tent cover
August 22, 2022

Great experience overall. Very responsive, easy to contact and good end product (so far). Thanks!

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Chair covers
August 22, 2022

Fantastic quality! Excellent despatch and kept up to date from start to finish

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Excellent service
August 22, 2022

I received a phone call to discuss the exact specification of my patio heater cover.

The consultant I spoke to was committed to ensuring the product was exactly what I needed.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Size n colour
August 22, 2022

Love the covers but was expecting a lighter colour also the larger set are a little too big which is sad as they look baggy compared to the other set.
I would recommend to friends

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Table Top
August 22, 2022

Very straight forward, easy to follow, and hassle free. No problems at all, highly recommend.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Faulty goods
September 21, 2022

Goods arrived but 1 item was faulty and it's been hassle trying to get it rectified even though the fault was a sewing issue at the factory.
I know things happen and go wrong but it shouldn't be a pain trying to rectify, real shame as the other products are fine

Date of experience: August 22, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Mark, We are sorry to note your disappointment with one of the received product and we sincerely apologize that our service does not meet your expectations. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any manufacturing defects and try our best to provide fast & efficient service to every customer. However upon checking the details, we can certainly understand your concern and we are extremely sorry for that. Rest assured, we have passed your feedback to the concerned team and they will contact you soon to provide you the resolution.

GB
1 review
0 helpful votes
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New Covers
August 22, 2022

What a excellent company to deal with, the process was made extremely easy to order our replacement covers.
The new covers are excellent and fit like a Glove!
I would highly recommend this company

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Great cover
August 22, 2022

The rain cover that came with my new garden furniture was not water proof in any way. So I ordered a custom cover to fit my furniture.
It fits perfectly, is well made and is a very good quality material.
Will buy from Cover and All again.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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GardenSeat Covers
August 22, 2022

It was simple to order and the measurements guide was very good and delivered early

Date of experience: August 22, 2022
Washington
1 review
0 helpful votes
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Outdoor table cover
August 22, 2022

Great service, excellent product. Looks like it will last a long time. Thankyou

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Very Straightforward.!
August 22, 2022

From talking to customer services about the size required to ordering and receiving the pergola cover, everything about dealing with Cover & All was easy. The cover itself was very good value as well.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Fab
August 22, 2022

Great from start to finish. Very pleased with cover

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Great service thank you
August 22, 2022

After searching the web for the perfect material for our pergola this website came as a god sent. We will be purchasing more thank you.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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No complaints
August 22, 2022

Easy to order, delivery when expected, high quality material. Would use again and recommend

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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TV Cover
August 22, 2022

Excellent product at a reasonable price and good delivery time!

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Quick delivery
August 22, 2022

Very easy to pick your custom cushion covers. When opting for the quick delivery it is very quick.

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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Good price Good quality
August 21, 2022

Order processed promptly and goods received earlier than expected. Cocersall was recommended by a neighbour and i endorse their recommendation. Gazebo now protected from the wind and rain.
Would have just liked to have been able to use metric measurement.

Date of experience: August 21, 2022
GB
1 review
0 helpful votes
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Nice job
August 21, 2022

I ordered a pergola cover online and went through the 'chat help'. The lady was very helpful and eventually I managed to complete the order. Unfortunately when I had the help box up I hadn't realized that it covered the part of the screen where the payment instructions were, this was my fault I'm sure but made the process very much longer. I paid the amount due but then it was discovered some of the extras I wanted were not in there so I needed to pay a bit more, I did this and it took me over the amount for a discount, unfortunately I did not receive this as it was classed as 2 orders. Apart from this I am happy with the product, although I haven't put it up yet it looks nice and well made.

Date of experience: August 21, 2022