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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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We are extremely pleased with our covers they fit perfectly and very good quality.
Excellent service and quality products! Heavy weight covers are ideal for use on my patio furniture
Order received quickly and very well packaged, superb quality material & very well made. Couldn't be happier, I would highly recommend. Also a good choice of colours and different grade materials.
Very easy to order and covers arrived few weeks later and fit perfectly
You should apply new customer discounts automatically - not make the customer search for discount boxes on checkout. I was surprised to find out that it was made and shipped from India.
I have been very favourably impressed with the quality of service and products. I ordered 3 bespoke covers for 3 different sized items and received exceptional assistance at measuring and ordering stages. My covers arrived a bit earlier than anticipated and I am delighted with the quality of workmanship. Thank you to the people who made this happen
Great. Let's see if it fits!
Arrived safely on time, really good and easy to order.
Ordered bespoke covers for all our wooden garden furniture. Not cheap but such high quality which will last for many years. Highly recommended.
Gave measurements three times, sent a picture but the cover is a very tight fit and not long enough.
Amazing cover for our oversized furniture set. So helpful and ensured that our measurements were correct. Just wish we had used them before. Cover is 100% waterproof too.
After some to-ing and fro-ing checking sizes, product swiftly made and delivered. Fits very well and should provide years of service.
I was nervous about ordering as I could see mixed reviews, however I couldn't be more pleased the covers I received are first class and I will definitely be ordering a lot more. Thank you!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Robert! We are sorry for any inconvenience cause to you. We always try to provide the best discount offers to our customer, however, discount codes can't be used as automatic discounts for new customers as it is pertaining to certain terms & conditions which ensure that discount are getting applied correctly. To know more please visit our website or you can also contact our support team via call or chat before or after placing the order for getting quick assistance.