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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Excellent service, nice and easy process
Tarpaulin very good quality.
Had what I wanted and simple to process. Product as described
Nice and easy to use website, ordering is a breeze. Delivery was actually much quicker than expected and the product is of very good quality.
I had a quality bespoke cover made and delivered for £40. The company contacted me to check some measurements and the purpose of my cover, so that they could make it right. It even came with additional vents on the sides.
I was truly impressed,
Wanted waterproof seat covers for campervan and these were perfect. Waterproof and dog hair doesn't get stuck in material. Very quick delivery. Highly recommended.
Needed to make some changes and got lots of help to resolve. Very prompt dispatch too.
Order arrived on Monday not Friday as stated. Had to drive 40 miles as customer had already picked up the remainder of their order.
Great, easy to chose required product, arrived promptly and exactly as requested in my custom specification
Really great order process and excellent product - probably the best I've found on the market - string and robust unlike many flimsy thin covers on the market
The covers were easy to order through the Website.
Very impressed with the quality and we received our covers within one week of ordering.
Easy to use and great quality product for my bbq smoker.
Good quality product.
Efficient communication.
Ability to offload CAD helpful.
We are extremely pleased with our covers they fit perfectly and very good quality.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Graham, we regret the inconvenience this has caused you. Reviewing the details, we found that the order was scheduled for delivery by Friday 16th September. It was delivered 4 days earlier than scheduled. We certainly understand your concern, however, the orders can get delivered on or before the provided estimated delivery date.
If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.