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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Worth measuring each section to ensure correct as our window might have been slightly out as blind not snug all the way around but covers and all very helpful
Absolutely delighted with my fire pit cover. The quality is top-notch. It feels really thick and strong and fits perfectly. The package was delivered much sooner than the expected delivery date and overall I am extremely happy with both quality of the product and the service I received
Perfect cushion cover made exactly to measurements specified. Fits like a glove. Thank you.
As above they fit well but clearly got to see if shower proof and wear well
Great website, easy to order, items arrived before the dare initially given.
Ordered a "Cover Tuff" cover for an Adirondack chair with separate leg rest - opted for the tougher material as the chair is outside all year round. Good to be able to submit chair dimensions for a better fit. Delivery time quoted as 2 weeks but arrived 6 days later. The "Cover Tuff" material is quite substantial, cover well made and fitted the chair perfectly. Vents are built into the side panels and there is enough room to be able to store the separate leg rest on the seat and be covered as well. Very pleased with the cover.
Excellent product quality and service and delivery
The measuring is a bit of pain but when you receive the product it's worth it
I'll be ordering some more shortly
Easy to order.
Cover and All contacted me to check one of the measurements.
Delivery faster than expected and very pleased with the cover, well made and high quality materials
The cover supplied with our Lutyens Sissinghurst garden bench was not as waterproof as described. We contacted Covers and All and they were meticulous in getting the shape and measurements right for our bench. Cover arrived quickly and fits like a glove. Thank you.
The designer was very thorough and helpful and worked to get me the perfect cover for my log splitter. Great experience and great product.
Very pleased with the service and the quality of the product. Exactly the size required. Thank you.
Good clear diagrams for measuring especially stacked arm chairs.
Very easy to get exactly the right shape and size of outdoor cover for your garden furniture. And pretty quick delivery too. Great stuff - will definitely recommend.
Was simple to organise and order, good cost and a very high quality product delivered ahead of delivery date. Cannot recommend more highly.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi David, we regret the inconvenience caused. We completely believe in transparency and Upon reviewing the order details, we were able to check that the Counter Height and Height of the Grill were changed due to which the team sent a payment request. Upon your confirmation, the order was processed as per the initially shared dimensions. We hope this clarifies the requirement of the additional payment. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.