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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I've ordered 3 covers now they have all been excellent quality would use again and contacting them is staright foreward but when ordering a custom cover they make sure they've got the right sizes before it being processed.
Great products. I highly recommend them. Bespoke made, good quality, tested in bad weather with wind and rain, the furniture remained dry and safe.
Excellent site to order table covers to size. Found it easy to understand and helped with table example and measurements in place. Received cover earlier than expected and fabric is good quality and fits perfectly on table top. Very pleased and would recommend.
I ordered a 4ftx8 clear tarp with grommets and reinforced edges. From first impressions it's a nice thick material. Ordering was easy for a custom piece.
A negative is that it's almost double the price for a slightly thinner one from Amazon which was in one single piece. This one was heat sealed in the middle which I'm surprised about as again the Amazon one was single piece. Would have been good to make this more clearer. Time will tell how robust this seal is but overall it feels a good quality item
Quick and efficient dealing with my order from the start. Would highly recommend this company.
A very easy purchase, very professional. The quality of the cover is superb and the fit is fantastic. Good communication about delivery. A great experience.
Perfect, thank you! The experience with the order was great!
Very user friendly and easy to understand. Competitively priced and fast delivery.
Very pleased with my new outdoor furniture covers. They're very well made and I didn't have to wait long for them to arrive.
Very good thank you. I did however, think I selected a blue cover but it came grey which we actually preferred. I checked the order and I must have somehow checked the grey box.
A great cover, and I think that it will last for a very long time.
It was a simple matter for me to order the cover for a rectangular storage box. The delivery time was very good (no covid or Brexit delays!). The quality of the finished product is excellent, fit and finish is perfect. It should serve us well for a long time.
Really easy to use website and simple to add order. Covers arrived quickly and were a perfect fit. Many thanks
Delighted with this!. Great quality (I went for the heavy duty due to Scottish weather!), well made product. Easy to order, required measurements were clearly stated. Looks great and has already proven it's worth. Have recommended you to Wim Hoffers for outside tub covers!
Needed a cover for a farm gate and couldn't find one to fit the gate but canes across this company and I found the exact size
Very good. Only placed order so don't know how good covers are, so won't recommend until they arrive.
Very thorough detail in an easy to use website. High quality waterproof cover which fits perfectly and was delivered speedily.
Excellent diagram showing what measurements are needed.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date