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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience with the Covers & All team was flawless. I asked for extra items and their design team were in contact almost immediately to confirm my requirements. Although the items were eventually shelved, they couldn't have been more helpful with my strange requests.
Fourth cover ordered for myself / family members - Great fit and long lasting.
When ordering I selected the wrong color so I called them to see if they could change it straight the way and they did we'll definitely use them again also arrived 7 days before expected delivery. Thanks
Clear website with good options to customise the product. Smooth ordering process. Product well tailored to fit my table dimensions.
Was a little sceptical when first looking to order this product purely because of the low cost. Thought I wasn't going to get top quality but I was hugely mistaken. Quality is top and was so easy to install even for an amateur like me.
Pleased with the table cover which looks substantial and fits perfectly
Could not fault whole experience. They double checked the measurements I provided and got me to confirm certain aspects. Taking the time to get the measurements right is critical to get the exact cover required and this is what we received. The material is very heavy which is perfect for the job.
I received my outdoor dining set cover a week early and the quality is so much better than my old cover. Just in time for winter weather
From initial contact until arrival of covers I was very well informed. The service asks for photos of the furniture you request covers for and this totally helps with their bespoke manufacturing. The covers are of the highest quality and fit well.
Very speedy delivery and very happy with the product
Good quality covers made to measure excellent fit. Great care taken with dimensions and design.
Some problems with FedEx delivery they did not stick to advised delivery dates
God experience overall - products fitted and expected quality
No fuss and no messing about I ordered a custom cover that arrived before estimated and is brilliant quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ray, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.