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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I sent my measurements in on site received cover and doesn't fit
Contacted company to be told they can offer 30% discount but the cover is not what I orders no reply yet
Ordered a number of airbags to support our garden furniture covers through winter and avoid water collecting on the top. Everything arrived very quickly and was of great quality.
This company produce and deliver high quality covers for patio furniture, lasts 10 times longer than traditional heavy duty tarpaulins.
The curtains are the same.
Fab all round! This was great from the start to the finish and perfect. I would like to order something else and will go back online soon to do so.
I placed my order online for covers for my garden recliner chairs. They arrived a week or so later and fit perfectly and look great. Most importantly they protect the chairs from the weather. Very pleased.
Easy ordering. Good customer service who contacted us to check measurements. And delivered sooner than expected.
Very helpful when placing my order, I had a tricky arrangement of furniture to cover and the team guided me through the measurement process. The cover fits perfectly!
Very good quality items and service received will highly recommend to friends
Well made to measure. They called me to check some of my measurements and showed care and attention.
With the help of Amy on Sunday evening, I was able to complete my order with no difficulty. Excellent service. I have received my cover and it is exactly to spec. Great experience!
Very easy to order and measure with the custom guidelines. Team then followed up to confirm measurements and ensure all was in order. Fast delivery (from India where goods are manufactured). All as expected. Thank you
Just measure your items, order them and await delivery of the best value, best fitting and strongest material covers on the market. Heavy rain just runs off them..
Excellent product, as specified, perfect fit, manufactured fast and with quality. The delivery was quick too. 2nd perfect order, highly recommended
Easy to order and excellent chat service. Thought the template for measuring my L shaped sofa was a great
All very easy after having had an online chat with their customer service.
Cover has been built to the exact specification and it has been made very well.
Chat line function was a bit laggy. Tel chat was fine.
The chat advisors were extremely helpful and patient. I had difficulty ordering curtains of two different sizes since the Continue Shopping option didn't appear, but Darla found a way round this.
Good comms throughout and a high quality product. We were sent proof and this was all good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stuart, we regret the inconvenience this has caused you. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.