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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Brilliant quality item, took a while to get to a point where everybody was happy with the design measurements though
Used before, good quality product and looks good
The cover for our table was easy to order and the service very fast. The cover fits beautifully.
Efficient ordering system, great covers, fast delivery - good quality - would recommend
Great covers, perfect size, really well made and don't keep blowing away! Colour as expected.
Excellent. Ticks all the boxes. Expensive, but a good investment as it will last many years.
New experience with this Company.
So far so good.
Really easy website for ordering a custom bench cover and more than acceptable time to recieve the custom made cover
We couldn't find a cover anywhere else but on contacting Cover and All they were great in helping create the bespoke cover we'd been looking for.
Their designers were so meticulous and accurate it the end result was just perfect! From the moment we ordered to receiving the cover, was very smooth!
Very happy customer: 0)
I found it easy to navigate the web site for my purchase. Delighted with the product.
I was very happy with the quality, speed and price of the cover especially when you consider we had unique cut out features and a custom logo to be incorporated to the cover.
Very good but Cover & All need to stop the "gimmicks" of having numerous offers and discounts that customers have to work through to get the best price. It's the most annoying part of the process
Great quality product better than expected good service thank you
Have purchased a garden bench cover before which was a really high quality. Needed a new cover for my rattan table and chairs as the old cover was getting old. Didn't hesitate to order from here again. The cover has arrived and is of the same high quality as before.
Ordering easy. Good value product with latest offers. Delivery arrived ahead of schedule. All good.
Second purchase from Covers and All and pleased with service, answering questions, quality of product, speed of delivery and overall customer experience
Slow delivery. Material was not quite what I was expecting - a more waxy thick heavy duty material than I had expected, slightly less attractive, but will do the job. Even though I measured carefully what was received is actually bigger than the table so has overhang in all directions. Not a massive problem but would have been better fitted properly.
Hi Susie, we regret the inconvenience caused. We have checked the order details and can confirm that the cover was fabricated as per the ordered material and the sizes along with the leeway that we add for easy pull-in and pull-out. Also, the same has been mentioned on our website. In case you have any issues with the received product, we would request you to raise a ticket from your Covers&all account. Please be assured that our team will review and provide the best possible outcome for all issues.
We are very pleased with this cover which we bought for our new wooden garden bench.
Brilliant site, easy to follow, very helpful and we're delighted with the cover!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hi Peter, we regret the inconvenience caused. As we manufacture bespoke covers, we reconfirm all the dimensions to avoid any kinds of issues with the covers once they are fabricated. Sometimes, the process is a bit long, however, we are trying to reduce the back-and-forth as much as possible. We do look forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience.