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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,514
value
72
shipping
73
quality
13,192
This company responds to reviews on average within 0 days

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14,550 reviews

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GB
1 review
0 helpful votes
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Great service
October 30, 2022

Very happy with the bespoke made covers, they fit well, good robust material and only took two weeks to arrive

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Totally the wrong shape & size
October 30, 2022

I had to cut the material to try and cover the furniture. Even then it didn't fit. I didn't contact customer services as I'd no time to wait on a replacement.

Date of experience: October 30, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Stanley! We are sorry to note your disappointment in regards to the product received. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. This is very unfortunate that you have faced an issue. But no worries, we have separate team who looks into after sales order problem named feedback team. Please feel free to write to our team at feedback@coversandall.com to report any issue that you may have after receiving the product along with product images and taffeta label. Our team will surely resolve it for you with best possible manner.

GB
1 review
0 helpful votes
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Product
October 30, 2022

Well made, good quality, exactly what I needed. Fits very well.

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Good quality
October 30, 2022

Easy to order and provide measurements. Arrived when expected. It is good quality and fits well. Should do the job.

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Fantastic Service
October 30, 2022

The Journey from initial order placement, measurement confirmation to order confirmation and delivery of my bespoke BBQ cover was swift and excellent.

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Custom cushion covers, Impressive
October 30, 2022

From stage one of me custom building a range of custom seating, after many drawings and size alterations.
Stage two of finding a company to make me covers to fit my plan, which was easy to choose, an easy Website to navigate and order.
After placing order for many sizes, shapes and supplying drawings of required covers, I waited to see how they would turn out.
Covers & All kept in touch throughout the whole process, making sure I would receive exactly what I needed.
Stage 3, eagerly waiting for the covers, which was completed sooner than expected.
To be honest, I was not expecting much in the way of looks and quality. On receiving the package and opening to checking sizes. Boy, was I shocked, impressed was an understatement. The look and quality, so impressed.
One of the only companies I have dealt with in a long time that hasn't disappointed somewhere along the lines.

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Perfect
October 30, 2022

Easy to order and delivery on date promised. Cover fits perfectly.

Date of experience: October 30, 2022
GB
1 review
0 helpful votes
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Exactly what we wanted
October 29, 2022

My first order 2 years ago was perfect and the product is excellent and is still in the same condition as when I purchased it. Brilliant. I ordered another 2 side panels one with a viewing strip. Excellent value and quality quick order. Packaged with care and delivered on time.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Review
October 29, 2022

Easy to follow website and enter order requirements. Good product range. Look forward to receiving chair cover and hoping quality is as expected
Update- cover delivered as expected. Good quality and fitted well. Just a shame it was made in China

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Bench cover
October 29, 2022

Have used this company before. The covers are very durable and waterproof. This cover was to fit a bench made out of a tree trunk, so the measurements I gave were not uniform. Ad expected the cover fitted well

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Covers hood
October 29, 2022

Very easy to order and covers great and the covers fit well. They will keep my garden furniture dry.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Bar Cover
October 29, 2022

Very impressed at being able to find cover that fits exact requirements as there we no ready made ones the right size.
This fits perfectly and very well made and sturdy.
I bought other furniture which I have not put together yet as was too close to winter but will certainly come back to get a cover for this also next year.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Satisfied Customer
October 29, 2022

Found your company on google, found size, and type of cover required, filled in order as requested,
Easy payment system on line, and item delivered within time specified.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Good quality generator cover
October 29, 2022

This cover was made from good quality materials, well constructed and finished, Tue around time was not to bad considering it comes from overseas

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Very good service. Quality product
October 29, 2022

Happy with service, product and delivery.
Thank you very much

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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GREAT SERVICE
October 29, 2022

Very helpful and efficient service - did exactly what I wanted.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Perfect fit
October 29, 2022

It was an easy process resulting in a satisfied client. The result is a perfect fit.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Excellent service
October 29, 2022

Very pleased with our outside table cover as we were unable to buy one to fit. Thank you Cover & All.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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All good for my order.
October 28, 2022

Product of very good quality, delivered as promised and exactly as ordered. Very happy customer.

Date of experience: October 28, 2022
GB
1 review
0 helpful votes
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Very helpful
October 28, 2022

Thanks for all your help in placing the order. The whole process was simple and I received my hot tub cover just 13 days after placing the order. The quality of the cover is excellent. I am a very happy customer!

Date of experience: October 28, 2022