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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very happy with the bespoke made covers, they fit well, good robust material and only took two weeks to arrive
I had to cut the material to try and cover the furniture. Even then it didn't fit. I didn't contact customer services as I'd no time to wait on a replacement.
Easy to order and provide measurements. Arrived when expected. It is good quality and fits well. Should do the job.
The Journey from initial order placement, measurement confirmation to order confirmation and delivery of my bespoke BBQ cover was swift and excellent.
From stage one of me custom building a range of custom seating, after many drawings and size alterations.
Stage two of finding a company to make me covers to fit my plan, which was easy to choose, an easy Website to navigate and order.
After placing order for many sizes, shapes and supplying drawings of required covers, I waited to see how they would turn out.
Covers & All kept in touch throughout the whole process, making sure I would receive exactly what I needed.
Stage 3, eagerly waiting for the covers, which was completed sooner than expected.
To be honest, I was not expecting much in the way of looks and quality. On receiving the package and opening to checking sizes. Boy, was I shocked, impressed was an understatement. The look and quality, so impressed.
One of the only companies I have dealt with in a long time that hasn't disappointed somewhere along the lines.
My first order 2 years ago was perfect and the product is excellent and is still in the same condition as when I purchased it. Brilliant. I ordered another 2 side panels one with a viewing strip. Excellent value and quality quick order. Packaged with care and delivered on time.
Easy to follow website and enter order requirements. Good product range. Look forward to receiving chair cover and hoping quality is as expected
Update- cover delivered as expected. Good quality and fitted well. Just a shame it was made in China
Have used this company before. The covers are very durable and waterproof. This cover was to fit a bench made out of a tree trunk, so the measurements I gave were not uniform. Ad expected the cover fitted well
Very easy to order and covers great and the covers fit well. They will keep my garden furniture dry.
Very impressed at being able to find cover that fits exact requirements as there we no ready made ones the right size.
This fits perfectly and very well made and sturdy.
I bought other furniture which I have not put together yet as was too close to winter but will certainly come back to get a cover for this also next year.
Found your company on google, found size, and type of cover required, filled in order as requested,
Easy payment system on line, and item delivered within time specified.
This cover was made from good quality materials, well constructed and finished, Tue around time was not to bad considering it comes from overseas
Happy with service, product and delivery.
Thank you very much
It was an easy process resulting in a satisfied client. The result is a perfect fit.
Very pleased with our outside table cover as we were unable to buy one to fit. Thank you Cover & All.
Product of very good quality, delivered as promised and exactly as ordered. Very happy customer.
Thanks for all your help in placing the order. The whole process was simple and I received my hot tub cover just 13 days after placing the order. The quality of the cover is excellent. I am a very happy customer!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Stanley! We are sorry to note your disappointment in regards to the product received. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. This is very unfortunate that you have faced an issue. But no worries, we have separate team who looks into after sales order problem named feedback team. Please feel free to write to our team at feedback@coversandall.com to report any issue that you may have after receiving the product along with product images and taffeta label. Our team will surely resolve it for you with best possible manner.