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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent experience and costumer service. The covers were made to measure and the colour was as expected. The quality was higher than I expected.
Excellent customer service at time of understanding how to provide appropriate measurements, clarification on any issue, assistance re extras such as ties and prompt delivery of product once order finalised.
Not what I thought It would be like and the hassel I had trying to get the right set up after 15 emails had to then call them
Custom cover delivered quickly as per order thank you for prompt response. Tarpaulin was not delivered at same time. Had to chase it up with Covers & alll. Several online discussions online and e-mails later it was dispatched and tracked to delivery over two weeks later. Quality is good but poor organisation of dispatch and delivery.
Service was very prompt and we are pleased with the product
Covers were made and delivered much more quickly than was quoted, which was great given all the rain! They are a very good fit and appear well made, waterproof and robust.
The Cover and All website is very helpful and easy to negotiate. It gives you all the information you need to ensure that your measurements are correct. My order was delivered quickly and I am extremely impressed with the quality of the cover I ordered for my table.
Very good collection and reasonable prices as compared to others and very knowledgeable and helpful staff. Nice environment, really good products..
Was an amazing experience - we went back and forward a few times to get exactly what we wanted and they nailed it!
Easy website, prompt delivery. Good fit and looks a robust and lasting material
I like being able to order any size cover. Easy website to use. Would recommend this company
Excellent product,
The design team made every effort to ensure the item fitted correctly
This was fourth cover bought from Covers and All, says it all
Excellent service, easy to use, quick delivery - Brilliant! I now what to order covers for everything!
Easy to use site and good choices. My products arrived quickly and does the job, i would happily use again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robin, we regret the inconvenience caused. Upon reviewing the order details, we were able to find that it was shipped in multiple shipments, and both were delivered prior to the estimated delivery date. We hope the issue is now resolved. In case of further assistance, we would request you to raise a ticket from your Covers&all account.