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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,475
value
72
shipping
73
quality
13,005
This company responds to reviews on average within 0 days

Instant Feedback

14,099 reviews
GB
1 review
0 helpful votes
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Cover for log store
January 10, 2025
Updated review

Excellent with useful options for eyelets etc. looks long lasting

Date of experience: December 31, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Rosalind! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Website and payment difficult to follow
December 25, 2024
Previous review

Website and payment difficult to follow

Date of experience: December 15, 2024
GB
1 review
0 helpful votes
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Superlative quality!
January 10, 2025

Impeccable service, quality product. I highly recommend!

Date of experience: December 31, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Marian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Our TV is an odd size and a protective cover was not available. So Covers and All made one to fit. Perfect job. Well done and thank you.

Date of experience: December 31, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Norman! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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... claiming that it was "... simply a vector image, not a photo. Grommets & eyelets are positioned as standard, so there is no fault."

Date of experience: December 22, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hi Andy, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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I required delivery fairly urgently and Cover & All rose to the challenge. Very impressed with the service I received when querying progress with my order.

Date of experience: December 31, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Graham! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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The tarpaulin is perfect for what I want it for. However, the packaging wasn't very good at all, it was too flimsy. When it arrived, it was badly scuffed at one end, which had gone right through the packaging and also through the tarpaulin, leaving a hole the size of a 10 pence piece. Luckily, the hole doesn't affect what I'm using it for, otherwise I would have sent it back! The packaging needs to be more robust!

Date of experience: December 31, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Jac! Thank you for your feedback! We're glad to hear the tarpaulin works well for your needs, but we sincerely apologize for the issue with the packaging and the damage it caused. Your comments are invaluable, and we’ll address this with our packaging team to ensure more robust solutions moving forward. If you ever encounter any issues in the future, please don't hesitate to reach out—we're here to help!

GB
1 review
0 helpful votes
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Brilliant
January 10, 2025
Updated review

Easy ordering great prices quick delivery easy to put up very good service

Date of experience: January 21, 2025
Veeni M. — Cover & All UK Rep
8 months ago

Hey Laura! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Easy to order great prices quick delivery
September 21, 2024
Previous review

Easy to order great prices quick delivery

Date of experience: September 11, 2024
GB
1 review
0 helpful votes
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Perfect!
January 10, 2025

Just what was needed to cover our large coffee machine in work when not in use

Date of experience: December 31, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Jan! Thank you for your feedback! We’re so glad to hear that the cover is just what you needed to protect your large coffee machine at work when not in use. If you have any further questions or need assistance, please don’t hesitate to reach out—we’re here to help!

GB
1 review
0 helpful votes
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Bespoke Covers
January 9, 2025

It was easy to enter details for the bespoke covers required, and the products received were just as expected.

Date of experience: December 30, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Great fit. Looks really good in black. Material feels great and keeping everything nice and dry underneath.

Date of experience: December 30, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Benjamin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good product made to measure
January 9, 2025

Followed instructions perfectly, thank you.
Great product, very pleased with it.

Date of experience: December 30, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Charlotte! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good service and speedy delivery
January 8, 2025

Item cane within specified time, packaged well, no damage.

Date of experience: December 29, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Janet! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Easy to order and customze as its a non standaed size i am pleased to get this one

Date of experience: January 19, 2025
Veeni M. — Cover & All UK Rep
8 months ago

Hey Dave! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Great quality
January 8, 2025

No issues selecting or ordering. All very easy from start to finish.

Date of experience: December 29, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Thank you, Colin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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Ufine
January 8, 2025

This review is too complicated and completely unnecessary

Date of experience: December 29, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Thank you for the review, Martin! We're delighted you had a positive experience. We look forward to serving you again soon!

GB
1 review
0 helpful votes
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Company took great care to ensure they had the correct measurements for my custom made covers. Covers are a good fit and look as if they could stand up to whatever weather conditions we might experience during Winter months.

Date of experience: December 28, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Thank you, Marcelle, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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Heavy duty cover and perfect fit
January 7, 2025

Excellent swift service and it was received very well as it was a gift to cover a tower patio heater.

Date of experience: December 28, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Fiona! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Exceptional service
January 7, 2025

Did me a special order with no fuss. Delivered early. Great workmanship. Thoroughly recommend.

Date of experience: December 28, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Matt! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great
January 7, 2025

This company was a pleasure to deal with and will be using again, if needed

Date of experience: December 28, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Christine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great look and fit but issue understanding price
January 7, 2025
Updated review

Good cover for my 8 seater garden table and chairs

Price shown in basket is without VAT but price shown when ordering is with VAT - this is confusing. Also the basket did not display the dimensions of the cover I ordered. I had to repeat the order process to be sure I was getting what I wanted.

Date of experience: December 28, 2024
Veeni M. — Cover & All UK Rep
8 months ago

Hey Jon! Thank you for your feedback! We’re pleased you found a suitable cover for your 8-seater garden table and chairs. To clarify, prices on the product page are shown without VAT, while the shopping cart displays VAT-inclusive prices for transparency. Additionally, the order summary in the cart includes all details, such as dimensions. We value your input and will work on making the process clearer. If you need further assistance, feel free to reach out!


Price shown in basket is without VAT but price shown...
December 19, 2024
Previous review

Price shown in basket is without VAT but price shown when ordering is with VAT - this is confusing. Also the basket did not display the dimensions of the cover I ordered. I had to repeat the order process to be sure I was getting what I wanted.

Date of experience: December 9, 2024