Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This was our first time using this company, and we were thoroughly impressed! The quality of their products is outstanding, and the ordering process was incredibly smooth—especially with the option to customize lengths, heights, and widths to our exact needs.
Nikhil was an absolute star throughout the entire process. From placing the order to ensuring everything was perfect right up until delivery (which happened during the tricky Christmas period), their support was exceptional. We encountered a delivery issue, but Nikhil went above and beyond to resolve it—truly a rare level of dedication from any supplier we've worked with over the years.
I cannot recommend this company enough. If I could, I'd recommend them 1,000 times over!
This is the 6th cover I've purchased, finally all of our outside furniture is now protected for the winter. These are the best covers I've purchased by far, all tailor made and delivered well within time frames. They also offer great discounts, so the cost overall is very reasonable for the quality of the covers which are so much better than typical garden centre products. For round table covers the balloons are a good addition - I need to order more of these.
Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Simply brilliant for storage covers
I simply copied over the dimensions of the product I wanted to cover and placed the order. Nice and simple.
Hey Scott! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great Support from the team - requires some thinking to get it right up front, but the product looks very neat and seems robust.
Hey Jon! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy ordering, fast delivery. Great quality custom made cover.
Thank you, Rachel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Really happy, super quick turnaround also. Price very reasonable. All in all very happy with purchase
Thank you, Sascha, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great easy to follow instructions how to measure and the service From Cover&all first class and the quality of the covers I ordered is superior
Hey Ian! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Told it will be delivered on the 10th December but didn't turn up until the 23rd.
I had a job lined up for that week but had to explain to my customer why not good 😌
Hello Robert, we apologize for the inconvenience you experienced. We strive to deliver products on time, but we understand your concern in this instance. Your feedback is valuable to us, and we will take it into consideration to improve the customer experience.
Great service have ordered before and designer was very good with so many sizes
Hey Perry! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer service and attention to detail. A good professional standard product delivered promptly.
Hey Simon! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service. Winch cover excellent quality
Brilliant delivery service.
Hey Adrian! Thank you for sharing your experience! We’re delighted to hear that you’re pleased with both the quality of your winch cover and the delivery service. Your satisfaction is our priority, and we’re so glad we met your expectations. If you need anything else, please feel free to reach out. We look forward to serving you again!
Really pleased with the L Shape Sofa Cover I got from Cover & All after purchasing a cover from amazon last year that simply could not withstand the weather. This cover is very sturdy and water resistant and does the job!
Hey Erica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy website to use and great product. I will be using again.
Hey! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Quality product. Speedy delivery. Happy customer. Happy to recommend and would use again
Hey Cameron! Thank you for sharing your experience! We’re thrilled to hear that you’re happy with the quality of the product and the speedy delivery. Your satisfaction is our top priority, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you need anything else, please don’t hesitate to reach out.
Good job: you reviewed the measurements I gave you, made some constructive comments, delivered a very good product - a great service
Hey Stuart! Thank you for your kind words! We’re so glad to hear that you were satisfied with the thoroughness of our team in reviewing your measurements and providing constructive feedback. It’s great to know that you’re happy with the final product. Your satisfaction is important to us, and we appreciate your support. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again soon!
Totally brilliant service. Live chat with team was excellent for resolving my issue. Outstanding customer service, the best I've ever experienced. Super fast manufacture and delivery as promised. I would definitely recommend this company and will buy from them again. Thank you to all involved, I am really impressed 5* service.
Hey Laura! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good as first time user...wasn't aware until I placed order that vaT was excluded feom original price viewed.
Hey Gary! Thank you for your review and for choosing us as a first-time user. We’re glad you had a good experience overall. Regarding VAT, it’s excluded from the initial price to account for varying regulations by zip code. We understand this might be unexpected and will work on improving clarity. If you have any questions, feel free to reach out. We look forward to serving you again!
Overall good service and product line for you garden or car covers
Hey Ray! Thank you for your kind words! We’re delighted to hear that you’re pleased with the quality and affordability of our car covers. It’s great to know our product range, including covers for gardens and cars, meets your expectations. If you ever need assistance or have additional requirements, we’re here to help. Thank you for choosing us!
Contact maintained via email throughout. Delivered, well packaged on time. I'm really impressed with the detailing of the product, even the stitching.
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Products came quickly, and fit perfectly which I have found hard to find elsewhere
Hey Duncan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Laura, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!