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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Covers were probably a little too big, but that is better than being to small!
Very good results. They adapted our image to make the resolution better and used their initiative to complete a good finished result. Good Comms throughout
Fantastic designs, easy to measure exactly what you want in the design you make
Looked everywhere for a cover for my small, squqre garden table, with no success until I happened upon Covers&All. The item was super easy to customise and arrived promptly. I'm delighted with it.
Great product, great service, great price, happy customer, lots of discounts
Excellent Excellent Excellent Excellent Excellent Excellent Excellent
Found what I was looking for and easy to order excellent service and good product
Excellent value, cover as ordered with speedy no fuss delivery. Quick easy order process second purchase after first went well. Product well made and as ordered
Good - but I would have preferred metric measurements as standard.
Delighted with my cover when it arrived - and a week earlier than estimated. Good quality, well finished and a perfect fit.
Can't fault the quality of the product and the service
Very simple ordering process and very pleased with covers. Thanks
Honestly didn't know it was possible to get a custom fit cover made. When it arrived, it fitted perfectly and was just what I needed.
They checked my design, asked questions to confirm details and I got exactly what I needed.
Absolutely spot on, just what I was looking for. Great quality & great value.
I received my patio cushion covers quicker than expected and was very pleased with the quality of the material, the stitching and the material used. One happy customer and will buy again.
Very pleased with quality and delivery. Will definitely use this seller again
Difficult for a person who is not computer savvy
Still believe ordering could be made simpler but chat worked ok
I took the diameter as per your diagram but it should have been the circumference
Great to find a cover that will actually fit! Others just didn't fit the table plus the chairs which do not actually slide under the table so at least this covers all!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Colin. We apologize for the inconvenience caused by the cover not fitting. Upon reviewing our chat conversation, we discovered that the diameter of your product might have been measured incorrectly, which is why it does not fit properly. We recommend modifying the product accordingly.
We appreciate your suggestion that measuring the circumference would have been more appropriate. However, measuring the diameter is generally the most convenient way to measure circular objects, as measuring the circumference can sometimes be challenging.
We appreciate your valuable feedback, and we have shared it with our team to improve the user experience. Thank you for bringing this to our attention.