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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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A very positive experience. Fast delivery and a great product. Would definitely use again.
Always a quick and easy process to order and good quality goods received again. Thank you.
Great website, great material delivered early. Will definitely use them again.
Very clear and easy to use, and turned up and was very pleased with them.
Highly delighted with the quality of these custom covers. The service and delivery was quick and efficient. Would highly recommend.
Great experience, good communications.
Product is good quality no frail on sewing stitches. Fitted well.
Great product and has all the functionality that we required. Will re-order more
Very clear instructions in measuring and options to add.
Clear, reassuring, good quality, bespoke service, at a great price, Very much appreciated.
Quick delivery and great service, would definitely recommend the price is very good
Company double checked my measurements to ensure there was no error
Tracking the order could have been clearer but overall a satisfied customer
Superb better than expected the products are top quality fit to perfection and to our measurements and most importantly the fabric is definitely waterproof and some of the best we have ever purchased thanks so much!
Delighted with cover - unfortunately, somewhere along the line the colour changed from grey to black - possibly when adjusting siize dimmensions or when adding a discount code?
However it was stated as black on my confirmation email which I checked for size only. Shame, as it would've been a sure fire 5* review but I know I definitely checked the grey colour box when ordering
Excellent Quality, purchased before. Another made to measure product. Fantastic service and quick delivery
Never used before and was ordering my foam online from a different site. All a little worrying that things might not match but the covers fitted perfect. Quick delivery and great product, will certainly order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi George, thank your sharing the feedback and we are sorry for the inconvenience caused to you while ordering and paying. There are several reasons, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. We like to share that we have chat/call feature available for our customers 24 x 7, so if you face the same issue in future, kindly connect with us via chat/call. Our customer support representatives will make sure to help you instantly. We look forward to delighting you again with your next order!