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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordering and sizing process easy to follow. Arrived earlier than expected and fit perfectly.
Good price good quality but I thought I was getting the tarpaulin in the picture turns out you only get 4 eyelets my fault I didn't read every word on every option
Easy to navigate and extremely well priced, i know where to go when i nees more covers in the future
Very easy to use website and good little product that will fit brilliantly in my arbour at the bottom of our garden
Good communication, fast delivery. The only criticism is the unwarranted and unnecessary marketing adds sent several times a day
So far I've ordered the seat covers successfully and they arrived much quicker than expected.
Easy to use and a great way to revamp our outdoor furniture. Easy ordering and delivered quickly, fit perfectly.
Great easy shopping for one offs. I like the fact that you can request a mock up and liase with the design team.
I'm impressed with the service and quality of the crate cover for my dog. It came quite quick as well, would recommend.
Product excellent, but disappointed however to find that despite the UK name branding this item was manufactured and delivered from India - I would not have gone ahead if I had know, due to air miles used.
Hi Judith, thank you so much for your feedback. We would like to share that we are a global business. All our covers are designed in Georgia, USA, and manufactured in India, we have mentioned it on our website. We always try our best to deliver products according to our customer's requirements, we are glad to know that you are happy with the received product. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of custom er service. We look forward to delighting you again with your next order!
This is the second made to measure and both fit perfectly. Great process, price and good delivery time.
Lovely covers and beautifully made just not waterproof which was the reason I wanted them unfortunately
Easy to order and fitted the measurements perfectly. We thought the velcro on the sides would be loops but they were the length on yur curtain, which is even better
Easy to follow instructions to tailor my cover requirements
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matt, we are sorry to note your disappointment. As we are in a custom business, every customer has their own requirements. Considering the same, we have provided different options on the website. Furthermore, website image is just for the reference and visualization. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the quality and price.