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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great selection - just what I needed. Easy to navigate website for custom made seat cushions.
Very easy to use, quick delivery for bespoke covers, good quality, should last a good few years hopefully, fit realy well
The ordering process was clear and easy
The measurement process easy to understand and follow.
The product arrived on time and fit for purpose
Communication with company was very good and the attention to detail was nice.
Well made, good material, great tracking through whole process. Very happy
Reasonably priced, great quality and delivered ahead of proposed time. I will used again
Excellent company. Quality is fantastic. Very professional. I love the covers. They are very well made. Highly recommend. Thank you.
Outstanding, easy to use website, bespoke products. Excellent price, value for money, excellent quality.
The cover is great and arrived very quickly. The instructions on the website regarding measurements were very clear. We will be ordering more covers from yourselves.
Easy to specify my made to order requirements. Very good delivery time.
Very happy with our covers! Have ordered some more!
Order was delivered on time and great product. Will definitely use again.
10/10. We are very happy with the whole process, from ordering to delivery and now after using our outdoor sofa cover!
Good people doing an exceptional job, doublechecking sizes etc, overall excellent experience,very happy.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date