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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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If you need excellent quality covers at a reasonable cost, use these guys
Always good quality items. Why go anywhere else. Have an outdoor garden table and chairs cover, and 2 armchair covers that I purchased previously so know how good it is
Quick fast delivery, good quality product making my garden furniture fresh and looks brand new.
Ordering process simple, and chat resolved my questions. Good.
The website is very easy to use which is always a blessing, I had no problems finding my way around it.
Easy to order and great covers. They have a wide selection and their service and communication is great.
Great service & comms. Arrived sooner than expected. Highly recommend cover & all.
The rectangle cushion covers were done to specifications and looked nice. I would say that all of the covers were slightly too big for the cushions and didn't give them a snug look, however, I understand that this is probably best to ensure that they fit at all by giving some extra wiggle room. Unfortunately, the covers for my lounge chaises did not have the ties in the correct position requested so the company did make it right by fixing their mistake. When I received the replacement set, however, the ties while in the correct location were off by a good inch or so from the measurement I provided. Nonetheless, the covers were of good quality and at an affordable price.
Good idea, but the newest Smokey Joes have an extra hoop at the back to give lid support/whatever, and your current cover does not slip over this as easily as it perhaps should. It may be may dexterity, but you should look into this?
Great service all the way through,kept up to date on progress and fabulous quality when arrived.
Great product. Well made. Great material. Good delivery times. Will be recommending to my friends and family looking to update their garden soft furnishings.
Kept me up to date with order journey……………………………………….
It was a reasonably easy process, but stress full on the double checking due to made to measure. The team came back to me as I had measured something to the inside arm rather than outside arm, it was easy to double check and get it right.
Highly recommended!
Covers that I ordered are a perfect fit and very good quality too.
Our garden furniture is sturdy but the cushions looked tatty. They were unusual sizes compared to what we find in the shops.
We found this site through Google. We were dubious as they weren't too expensive but decided to go for it anyway as cushions were unusable as they were.
We were DELIGHTED with the products. They're great and have completely refreshed our furniture. Thank you
Order was easy to place. Product quality was very good. Fit perfectly. Couldn't ask for better service.
Great selection - just what I needed. Easy to navigate website for custom made seat cushions.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date