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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,512
value
72
shipping
73
quality
13,184
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14,527 reviews

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GB
1 review
0 helpful votes
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Excellent service
April 29, 2023

Easy to put the order! Quick delivery! Absolutely satisfied!5

Date of experience: April 29, 2023
GB
1 review
0 helpful votes
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Really very good
April 29, 2023

If you need excellent quality covers at a reasonable cost, use these guys

Date of experience: April 29, 2023
GB
1 review
0 helpful votes
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Easy peasy
April 28, 2023

Always good quality items. Why go anywhere else. Have an outdoor garden table and chairs cover, and 2 armchair covers that I purchased previously so know how good it is

Date of experience: April 28, 2023
GB
1 review
0 helpful votes
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Great service and product
April 28, 2023

Quick fast delivery, good quality product making my garden furniture fresh and looks brand new.

Date of experience: April 28, 2023
GB
1 review
0 helpful votes
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Ordering process simple, and chat resolved my questions. Good.

Date of experience: April 28, 2023
GB
1 review
0 helpful votes
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Excellent product
April 28, 2023

The website is very easy to use which is always a blessing, I had no problems finding my way around it.

Date of experience: April 28, 2023
GB
1 review
0 helpful votes
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Great Company
April 27, 2023

Easy to order and great covers. They have a wide selection and their service and communication is great.

Date of experience: April 27, 2023
GB
1 review
0 helpful votes
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Impressed!
April 27, 2023

Great service & comms. Arrived sooner than expected. Highly recommend cover & all.

Date of experience: April 27, 2023
GB
1 review
0 helpful votes
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The rectangle cushion covers were done to specifications and looked nice. I would say that all of the covers were slightly too big for the cushions and didn't give them a snug look, however, I understand that this is probably best to ensure that they fit at all by giving some extra wiggle room. Unfortunately, the covers for my lounge chaises did not have the ties in the correct position requested so the company did make it right by fixing their mistake. When I received the replacement set, however, the ties while in the correct location were off by a good inch or so from the measurement I provided. Nonetheless, the covers were of good quality and at an affordable price.

Date of experience: April 27, 2023
GB
1 review
0 helpful votes
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Good but tight fit
April 27, 2023

Good idea, but the newest Smokey Joes have an extra hoop at the back to give lid support/whatever, and your current cover does not slip over this as easily as it perhaps should. It may be may dexterity, but you should look into this?

Date of experience: April 27, 2023
GB
1 review
0 helpful votes
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Covers
April 27, 2023

Your service was excellent. Easy to order the covers and very speedy delivery

Date of experience: April 27, 2023
GB
1 review
0 helpful votes
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Great service all the way through,kept up to date on progress and fabulous quality when arrived.

Date of experience: April 26, 2023
Massachusetts
1 review
0 helpful votes
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Great product. Well made. Great material. Good delivery times. Will be recommending to my friends and family looking to update their garden soft furnishings.

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Kept me up to date with order journey……………………………………….

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Helpful team and great result
April 26, 2023

It was a reasonably easy process, but stress full on the double checking due to made to measure. The team came back to me as I had measured something to the inside arm rather than outside arm, it was easy to double check and get it right.

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Excellent service
April 26, 2023

Highly recommended!
Covers that I ordered are a perfect fit and very good quality too.

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Great find
April 26, 2023

Our garden furniture is sturdy but the cushions looked tatty. They were unusual sizes compared to what we find in the shops.
We found this site through Google. We were dubious as they weren't too expensive but decided to go for it anyway as cushions were unusable as they were.
We were DELIGHTED with the products. They're great and have completely refreshed our furniture. Thank you

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Order was easy to place. Product quality was very good. Fit perfectly. Couldn't ask for better service.

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Very pleased!
April 26, 2023

The covers arrived within a week and fit perfectly.

Date of experience: April 26, 2023
GB
1 review
0 helpful votes
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Great products and swift delivery
April 25, 2023

Great selection - just what I needed. Easy to navigate website for custom made seat cushions.

Date of experience: April 25, 2023