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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Super impressed with quality and speed in delivery. Highly recommended
We were so happy with the covers we ordered we have now placed another order for our garden furniture. Very well made and good quality. Highly recommend. All covers fit perfectly and look as if they will last a long time. They all have a 5 year warranty but I can't imagine they will need replacing anytime soon.
Easy to use site to place order, clear descriptions and instructions for measurements.
Good quality cover which is waterproof. It has a zip which makes it easier to use. Delivery was prompt. Would definitely repurchase.
I bought two covers for the outdoor bench and a footstool and they both look great and are fit for the purpose. They seem to be easy maintenance and very durable.
Over all a very good service and product the style and colour was as ordered.
Fantastic service and amazing products, really pleased I decided to try cover & all.
Absolutely fantastic service from start to finish, the quality is really well made and it was delivered earlier than expected.
Highly recommend this company thankyou Coverall.
We are very pleased with our seating covers. We were contacted to clarify where we would like the handles added. Arrived earlier than expected and would definitely use again.
I preferred a swatch sample to recover my outdoor seating. It arrived quickly and was impressed by the quality and selection as I've never used them before. I am no awaiting my order of covers for my outdoor seating. I will provide another review once they have arrived
Easy to browse the site and order thnx. So pleased with the quality of the product I've received and great that it's made to suit the size of your choice…looks fabulous over my newly laid patio…modern and stylish. Really pleased would highly recommend this company.
A1 product thanksThe web site needs repeated info ie email and phone no +no auto address infill from post code
The web site needs repeated info ie email and phone no +no auto address infill from post code
Definitely worth paying a little extra for a cover that fits
It was very simple to order and the process was quick. The cover fits perfectly. The only slight criticism would be that the fabric is very much for an outside cover which I could not tell when ordering online. I would have preferred a softer fabric but it does look fine.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Sarah, we understand that you waited for a long time in queue to have some advice on the fabric. We are sorry for the hassle that this might have caused. We have now made sure that this doesn't happen again. Also, you can connect with us via chat as well if you have any questions or queries. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!