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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Quick and easy to purchase via the website. Instructions were clear and simple. Price was more than I was expecting, however quality of the product is great and not disappointed. Hopefully the chair edges don't wear through the material, time will tell :)
Good, we are happy with he product, exactly as expected
I have a Tesco Egg chair and couldn't find a cover to fit. Covers and all did an excellent job of making a made to measure cover. I would highly recommend them
So easy to get the correct size, style and colour wanted, love the ability to add eyelets and taped edging
EASY ORDERING PROCEDURE, PRODUCT ARRIVED AS ORDERED AND VERY GOOD QUALITY. WOULD RECOMMEND AND USE AGAIN
Straight forward enough, measurements in imperial which was fine for me but may confuse the younger generation.
Ordering instructions are easy to follow and help is on hand if required. The final product is well-made, a perfect fit and matches previous covers that I have purchased from this company. A satisfactory result.
Fast service. Very pleased with the product. Perfect wind break for our summer decking.
Very satisfied customer.
Easy ordering process, prompt delivery and most importantly, quality product. Cover in place, perfect size as per order and really good quality
Very efficient, outstanding service. The quality of the covers was really good.
As we said 20 out of ten for quality and service order arrived much quicker than expected and will use again
Stitching not finished in one corner but got the mend from man who cut sponge to fill it.
So happy with this product. Website straight forward, tried web chat but person didn't seem to read what I was asking so took a little longer! Tough product and exactly as I ordered although had to take into account their wiggle room for measurements which is hard to fit on a certain size frame. Would happily use again and recommend for anyone. Received much quicker than advised.
Very impressive. Bespoke cover made to our precise specifications. Simple process and very efficient. The cover is good quality and well priced.
Excellent item. Quality of material and workmanship wads outstanding
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date