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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,514
value
72
shipping
73
quality
13,192
This company responds to reviews on average within 0 days

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14,547 reviews

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GB
1 review
0 helpful votes
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Outdoor sofa replacement cushion covers
May 7, 2023
Updated review

Great quality and fit - true to my measurements given. They have given the sofa a lease of life and much better than the original covers! Value and a lovely cornflower blue colour. Thank you They we're delivered when they said they would!

Date of experience: May 7, 2023

Easy to input info
April 14, 2023
Previous review

Easy to input info

Date of experience: April 14, 2023
GB
1 review
0 helpful votes
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Fab
May 6, 2023

Great easy experience. Covers seem a good quality and as described

Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Wonderful quality and durable
May 6, 2023

The price was fantastic and the quality is great, hard wearing and exactly to my requirements.
Very happy

Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Delivered as promised
May 6, 2023

Instructions on ordering the correct custom size of cover were very clear and easy to follow. Item was delivered as described to the correct dimensions and on time.

Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Cover is fine. Delivery was a bit slow but ok. I don't like being asked to write reviews, therefore 1 star.

Date of experience: May 6, 2023
Veeni M. — Cover & All UK Rep
over a year old

Hi Justin, we are sorry to note your disappointment. The customer's review encourages us to keep offering the right options, products, and services. Also, feedback helps us to improve our services. We are glad to know that you are fine with the received cover. As per your concern, the delivery will depend upon the shipping method you choose at the time of placing the order. Upon checking the order details, the product has been delivered one day before the actual delivery date. If you have any other concerns, please feel free to contact our customer support team via call or chat.

GB
1 review
0 helpful votes
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Brilliant!
May 6, 2023

Brilliant service from start to finish, arrived 2 weeks earlier than date given. Quality is alot better than we thought would be. Very happy indeed!

Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Cover
May 5, 2023

As above as above as above as above as above as above as above

Date of experience: May 5, 2023
GB
1 review
0 helpful votes
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Order process very straightforward once the supplier was selected. The measuring templates were easy to use with several different additional options avaliable. Total cost exceeded standard covers so it required some thought. Once ordered, the process was very smooth and we are delighted with the fit and quality. They are definitely great value for monet.

Date of experience: May 5, 2023
GB
1 review
0 helpful votes
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Custom sunshade sail
June 4, 2023

The website works ok but I could not check out using a credit card. I used Amazon instead but had I not been on a deadline I would have abandoned the order. I don't like using Amazon

Date of experience: May 5, 2023
Veeni M. — Cover & All UK Rep
over a year old

Hi Peter, we are sorry for the inconvenience caused to you while completing the payment. There are several reasons, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. Also, you can email us at sales@coversandall.co.uk with the browser details, which operating system you are using and a video of the error. Our concern team will check and revert you back with the resolution. However, as your feedback is important to us, we have passed the same to the technical team to make the customer experience better.

GB
1 review
0 helpful votes
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Easy website to use with simple measuring advice
Looking forward to getting my cushion covers to give my chairs a new lease of life.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Good quality cover
May 4, 2023

Order was dealt with quickly & efficiently & it was just what we wanted. Good quality square cover with eyelets.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Great site
May 4, 2023

Great site offers all that most people would need, getting hold of a trusted supplier that offers outdoor furniture covers that are at great prices and also great quality material.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Good product and service
May 4, 2023

Very good website, easy instructions on how to measure the furniture to be covered and plenty of details and options, all well explained.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Excellent table cover!
May 4, 2023

Perfect fit and very secure. Looks great too! Great service all round.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Custom Chair Covers review
May 4, 2023

Very good so far
Very pleased with the service and quality of materials

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Great fit, great quality
May 4, 2023

I was nervous placing the order but shouldn't have been.
Colour great, fit great, we could have gone tighter but it was perfect to our measurements.

Great quality and large zip makes it so easy to fill

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Excellent products and service
May 4, 2023

High quality and arrived faster than I was expecting

Date of experience: May 4, 2023
Germany
1 review
0 helpful votes
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Great experience
May 4, 2023

Great products, exactly as described. Well made and robust. Quick supply despite being custom made. Will be buying again.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Would recommend Cover & All
May 4, 2023

Excellent service and a quality product. Thank you.

Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Delivery fab
May 4, 2023

Arrived before due date. Thanks

Haven't unwrapped it yet, waiting for our handy man to erect it.

Date of experience: May 4, 2023