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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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In order to choose the correct design for my covers, I was assisted by really helpful and knowledgeable sales representatives. They even asked me to send photos of my furniture so wecould discuss how to measure accurately.
I was then sent mock up designs to approve before manufacture started. Using this service adds an extra two days to the process but is well worth it!
I was informed of the dispatch (from the factory in India) on the Monday and the package arrived on the Thursday morning. Unbelievable considering parcels take forever to be delivered even when posted in the Uk. What a fantastic service!
The items were well packaged and were exactly what I had hoped for...in fact even better quslity than I expected. I cannot recommend more highly.
A few weeks later than expected - so arrived when I wasn't home - need to confirm all okay when I return!
I have ordered from this company before and the products while expensive are very well made.
Great quality for the price. Makes it affordable to change colour scheme well made and waterproof in recent rain
Very impressed with fact you checked my measurements with me before proceeding to make item. Fabric and completion are excellent. Would highly recommend as excellent value for money too.
Hi Steve, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Cover is very sturdy so hoping it will last, only issue so far is delivery time.
We struggled years ago to find the right sails. We obviously did not look hard enough because Covers & All had exactly what we needed. Easy to order, easy delivery.
Complicated, why do I have to use at least 50 characters
Very good quality made to my specifications and delivered promptly
Ordering process was great, questions from the team to get clarity was good and recommended a flap due to the sago and positioning of the BBQ.
Shame the flap is too short as it would look great. In bad weather it won't provide full civer
A good service everything is high quality staff helpful would recommend to others
This is the second time I have used Cover & All.
Brilliant service and products. Easy to use and understand website. When I telephoned to ask a question, customer service was excellent. I would definitely recommend
Site was very simple to use. Once ordered I was continually updated on the progress of my order, including tracking information once despatched. The privacy screen arrived securely packaged, and well in advance of intial delivery date.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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