The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The seat cover is very durable and wipeable it is also washable but I haven't needed to wash it so far.
It was very easy to navigate the website and I liked the different colours available.
The blind arrived sooner than expected and was very well packaged, fitting the blind was straight forward and l would recommend Covers and All to anyone looking for quality.
Hey Graham! Thank you for your feedback! We're delighted to hear that you found the website easy to navigate and enjoyed the variety of colors available. It’s great to know your blind arrived earlier than expected, was well-packaged, and easy to install. We truly appreciate your recommendation and look forward to serving you again in the future!
We've purchased several products from Covers & All and they are very good. We would use them again should we need anything else.
Hey Maurice! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Be careful when measuring! Quality is always good, always buy from Covers and All
Hey Karen! Thank you for your continued support! We're delighted to hear that you’re pleased with the quality of our products. Your advice on careful measuring is a great tip, and we truly appreciate your loyalty. If you ever need assistance with future orders, feel free to reach out. We look forward to serving you again!
Great service. Website allowed me to choose the cover required and the size.
Hey David! Thank you for your kind words! We're delighted to hear that you found our website easy to use and that you were able to select the perfect cover and size with ease. We truly appreciate your support and look forward to serving you again in the future!
I hope that the furniture cover will keep the cushions dry and protected from the weathering the UK
Hey Kevin! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good communications, the cover was made and delivered quickly and for a good price
Thank you, Nigel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hassle free ordering and delivery. Quality product. Feels like it will stand the test of time.
Thank you, Deborah, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I ordered 2 covers for garden rocker chairs. The website was easy to use and guided you haw to measure the chairs. The goods arrived earlier than expected and the quality exceeded my expectations. I highly recommend this company and will use again.
Thank you, Fiona, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I messed up the order so the procuct came with too few or no grometts. Not normally this careless so maybe the web site could be a bit more helpful in making sure the options are presented
Hey Daniel! Thank you for sharing your experience with us. We're sorry to hear that the specifications for grommets didn't meet your expectations. Your suggestion to make the website more helpful in presenting options is greatly appreciated. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We're here to ensure you have the best possible experience with us. Thank you for choosing us. We value your business and your insights!
Customer service excellent, quality of goods excellent, very pleased with our cover
Thank you, Claire, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I did not realise this product was coming from India, but I was kept in the loop throughout
Thank you John! We're glad to hear that you felt kept in the loop throughout the process, even though you didn’t realize the product was coming from India. We always aim to provide clear communication to ensure our customers are informed every step of the way.
Exactly as ordered and excellent quality. Have used before and would definitely recommend.
Hey Katie! Thank you for your wonderful feedback! We're delighted to hear that your order met your expectations and that you're happy with the excellent quality. It's always a pleasure to have you as a returning customer, and we truly appreciate your recommendation. Looking forward to assisting you again in the future!
Can't complain, had a small delay with delivery, great comms and product was delivered swiftly
Hey Michael! Thank you for your feedback! We sincerely apologize for the small delay with your delivery. We’re glad to hear you’re happy with the product and our communication. If you need any further assistance, please don’t hesitate to reach out—we’re here to help!
Product as promised and great communication throughout the process
Hey Neil! Thank you for your feedback! We’re delighted to hear that the ramp cover met your expectations and that our communication kept you informed throughout the process. Your satisfaction is our top priority, and we look forward to assisting you with any future needs.
Easy to use web site, prices made sense to order the covers rather than get material and get them made
Hey Wayne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I bought two 1.7m x 1.22m tarpaulins to cover the front of my wood store. Very well made with extra webbing on the edges. Fits perfectly. Great service & delivered ahead of scheduled date. Highly recommended. Easy to order.
Hey David! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Asked for custom sizes, really good quality and well made. Would use again!
Hey Suzanne! Thank you for your kind words! We're delighted to hear that you’re pleased with the custom sizes and the quality of our product. We look forward to serving you again in the future! If you need any further assistance, feel free to reach out—we’re here to help!
Really responsive and great quality chair covers. Quick delivery.
Hey Heather! Thank you for your feedback! We're thrilled to hear that you found our chair covers to be of great quality and that the delivery was quick. If you need any further assistance, feel free to reach out—we’re here to help!
Very easy to use site. Supplied exactly what I requested. Have used site before and never been disappointed
Hey Graeme! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Moya! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!