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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Completely hastle free. The cover is really well made, thicker than I expected and fits perfectly. I will definitely order again from this company as and when I need it.
Given the time it took to receive my item and then to find that my sail has an extra attachment on it that I did not ask for and wasn't on the plans I am extremely disappointed with my experience with your company.
Placed custom order without issue. Timeframe was slower than hoped because Cover & All UK asked a lot of questions regarding the measurements with a slow response time at their end each time. Eventually I advised them to proceed with the measurements I had supplied.
Easy to understand the website. Quick response. Order made up in good time.
I looked but must have missed where this was shipped from India, I thought they were UK based.
My mistake but got it anyway so I guess OK, I will look harder for future online purchases.
Ordered the extra reinforcement options on the cover, arrived quicker than estimated and seems very good quality.
Everything has worked to plan, from the ordering process through to delivery. I am very pleased with the product and would order again in the future, thank you very much.
Very good experience, professional. Good quality exactly what was described
I've had two purchases with covers and all and both times I've been so happy. The quality and value for money has exceeded my expectations and I highly recommend
Have used this company before. Good service. Easy website to navigate.
Product arrived, as ordered, on time, and looks to be good quality. Very pleased.
Really easy to order the products, very good customer service and the products arrived promptly. Really good quality and exactly as described.
I ordered this to cover a rattan garden chair. It was far too small to cover this chair and the fabric was very poor quality.
I ordered a bench cover via the website with full measurements. It took a couple of weeks for the cover to be made and delivered. I didn't try to use it for a few days but when I did it was clear that something was badly wrong. It was much too small.
I emailed the company and had swift response asking for pictures etc which were sent immediately, and after hearing nothing were sent again. That was 18th June. No response to date 28th June.
Hi David, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marc, we are a global business based in Georgia; besides our production units, and have several units around the world. Each order is automatically assigned to the most appropriate unit according to multiple factors including but not limited to current production queues. Thus, an order can be shipped from any of our units worldwide. This is mentioned in our Terms of Use and promptly disclosed when inquired.