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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good ordering experience and size was perfect. However the material is just shiny pvc. Not what was expected.
Good service, easy to use website and place order. Arrived quicker than expected
Struggled to find a cover that suited. After a bit of looking I found this company.
A bit of customisation possible which is good.
Can't fault them, as described it took about 3 weeks for delivery.
Good range of products, and the custom extras, a great addition
Excellent quality, the perfect size and colour would recommend
The product arrived safely and is able to meet its full requirements. I would recommend this website.
Very pleased with the new bar stool covers - the fit and quality of material is excellent.
I would highly recommend using Covers & All again
Great quality cover - however the logo printed on the front was no where the best fit as i was quoted. Far far too small. Difficult to believe that on manufacturing nobody picked up on it.
An easy web site to order custom made covers from,and kept informed about my order and delivery
Great service from ordering to delivery. Absolutely perfect fit. We no longer have to rush and get the cushions in to the house if it starts raining. Just slip the cover job done and it is as advertised totally waterproof. Very happy customer.
Excellent product, great service, perfect fit. Product exceeded expectations. Incredibly fast delivery from overseas and well packaged. Would highly recommend
Easy to order, custom sizes, choice of materials. Took a few weeks to arrive but seems a great product.
Cant fault covers would have been 5* only thing that let it down was delivery which to be fair the problem seems to be with carrier which cover & all were on quickly to resolve problem no fault on their part
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi, John. Thank you for your feedback! We appreciate your understanding regarding the delivery delay, as transit issues are sometimes unavoidable and beyond our control. We're glad to hear that our team was quick to respond and resolve the problem once it was brought to our attention. We strive to provide excellent service and are happy to have been able to assist you. If you have any further concerns or questions, please don't hesitate to reach out. We value your support and hope to serve you again in the future.