On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You were recommended by a friend and rightly so. Very helpful and great service and product. Very impressed and I would definitely recommend to others.
Thank you!
Quick and efficient - could have used more description of the fabric.
We received our made to measure cover and are delighted with it. It's a great fit, beautifully made, great quality. We're very happy all round!
Easy to order and pay. Superb, quick delivery. Really can't fault them in any way
Great sight. Easy to use. Just wish we could tailor our needs more so you get a better looking finished product
Great service and very efficient. Order arrived ahead of time and was exactly the size requested.
We needed a protective cover for our pergola, and it fits great, is easy to get on and off, and works as expected.
Overall can't fault the service, some excellent quality swatches to choose from.
Easy to order, arrived early, excellent product.
I would highly recommend Covers and All.
Easy to order with helpful guidance.
Product looks good, fits well and certainly with the recent weather we have had does the job.
.It was satisfactory but somewhat disappointed with how basic the product was.
Perfect for my pergola when it was almost impossible to find a cover that got anywhere else.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date