On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fits perfectly and cushions underneath are completely dry after a number of torrential downpours. Material is heavy duty and 100% waterproof.
Needed a custom sized table cover. The process was easy and smooth to order one and we're pretty happy with the result.
The quality of the covers is great. They are not cheap, but worth the price.
Very good,did what the product description said it would do.
Very high quality and more valuable then we paid looking forward to
Order more in future
Really happy with the quality and speed of delivery of our cover. Will be a returning customer!
Fast, efficient, easy to order. Accurate dimensions and quality product.
The order process was really easy. The cover fits my grill exactly and was a much better material than I was expecting. Very pleased!
I am very happy so fare it's a bit big but does do the job very well
I have told friends & family about ti and that they do other covers on there website
Good price for good quality covers and the zips are perfect. Seem like they will be sturdy and will last unlike the lot I'm replacing. Would use the site again. Delivery within stated timeframe.
Really fast delivery, very pleased with our purchase. Would definitely use again, thank you!
Excellent service and quality. Very easy to use the site a good variety of products and. Communication was excellent and received my order earlier than expected.
Easy to order and discount available, very happy with the service and product.
Quick & very easy to use website
Pool cover made to measure at a very reasonable cost and quick delivery
Got exactly what I ordered. Delighted with the service and delivery
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date