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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast and efficient service. Very helpful staff. Good quality material and value for money.
Very impressed.
Sent in the measurements according to the instructions and received a beautiful cover that fits perfectly (and much sooner than expected!). Excellent service! Would use again and will be recommending to friends.
Had quick and excelent response from Rose at enquirues, easy to follow order form, very pleased. I mprovided measurements and photos of our unusual shaped rail and the whole orderinfg experiance was most satisfactory, highly recommend this company.
Quite a while before delivery, however I DID make a stupid mistake with my measuring. Luckily Covers and All did a check and we got it right.
Fast efficient service. Custom made cover arrived in a short space of time
I was a bit worried about placing this order. It was a custom size to cover a mattress that we are using on a day bed in the garden. Easy order process and lots of choice. The cover fits perfectly and came within the time frame that was advertised. The addition of a % discount made this a bargain for the size that I ordered
User friendly web site. Customer service was good and they asked helpful questions.
Great value and decent service. Best option for non standard kit or multiple units
Really happy with my experience with Covers & all. The site is easy to use and pricing was good.
Have used your company before and goods are of excellent quality
From start to finish very helpful customer service and communication and the end product is great!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear John, We sincerely appreciate your feedback and thank you for taking the time to rate your recent purchase. However, it seems there might have been a misunderstanding or an unintended error while submitting the rating. The rating appears to be 1 star, whereas we believe it might not reflect your true experience with the product.
We kindly request that you reconsider your review and ratings based on your actual satisfaction with the purchase. Your opinion is highly valued, and your positive feedback would mean a lot to us.
Thank you for your understanding, and if you have any questions or need further assistance, please don't hesitate to reach out to us.