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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent quality products will not hesitate to order from you again,really pleased
Speedy and easy transaction - very simple to follow instructions on website
This is the second order for covers.
The quality of the fabric is very good and I would definitely recommend covers and all.
Communication with after sales team Bob has been very helpful.
I'm always extremely satisfied with products. Fits well and good quality
Good quality and delivery as quoted on website. Adequate room for patio chair and sofa cushions. Good for storage.
Cover and all uk sounds like a uk company to me… while the spare wheel cover was very good quality and I have nothing to moan about there but buying from what seems like a uk company only to find they're based in America and everything is made in India. This all seems to add to a very long wait for the product (about a month). So while it is very well made by the people in India don't expect your order any time soon
Dear Pj. M.,
We extend our sincerest apologies for the extended time it took for the cover to reach you. It is essential to clarify that we are a US-based company, and all our covers are manufactured in India. As a global enterprise, we ship our products to customers worldwide. By sourcing production and shipping from different locations, we can offer the most competitive prices in the market.
We regret the delay caused by the origin of the item you received. However, we are delighted to learn that you are content with the product and that it meets your expectations. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.
Thank you for your understanding and continued support.
Sincerely,
Covers & All
Covers are well fitted and weather proof but you will get some condensation under them in the UK when kept outside so wrap the motor in a cloth or towel to absorb this having given the working parts a light spray of oil/water displacing compound.
Easy to use site, easy to pay, the entry of dimensions was simple. The company realised my cover wasn't oval but had parallel sides, they asked for further dimensions.
It fits like a clove and looks fantastic.
Easy to use website just measure what you need it for, put in the sizes and order.
Easy to order and arrived on time. I was a little confused by the description of the type of cover I wanted but worked it out. Over all very happy.
Put to the test with a few days heavy rain. Kept my outdoor furniture and cushions dry. Highly recommended.
Great range of samples. Unfortunately not the replacement furniture cover swatches I thought I was getting!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Paul,
We deeply regret the inconvenience caused and extend our sincere apologies for the oversight. As part of our commitment to delivering top-quality products, we conduct thorough quality checks to ensure that they are free from errors, defects, or malfunctions. Regrettably, in this instance, a defect was overlooked, and we acknowledge our mistake.
We want to assure you that the matter has been promptly addressed, and our specialists have already arranged for a reshipment of your order. As soon as the reshipped item is ready for dispatch, we will promptly notify you.
Once again, we apologize for any frustration or inconvenience this may have caused, and we remain dedicated to rectifying the situation to your satisfaction.
Thank you for your understanding and patience.
Sincerely,
Covers & All