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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Received my tarpauline, made to measure, in double quick time. It is very well finished and a quality product. I am well pleased.
Well made, substantial product that was delivered in a reasonable time.
Just what I needed. Process to order customised cover is straightforward and lead time perfectly reasonable
Fantastic. Highly recommend. I'm already returning to get more of my outdoor furniture properly protected
We were very impressed that time was taken to double check measurements we sent and also when they noticed from our pictures that we had a fire pit table, so checked if we wanted the cover to fit around that.
Overall we were very pleased with how quick they arrived and how well they are made. The material
Is lovely and not plastic feeling or anything.
We really love them!
Easy to customise and order all of the covers that we needed.
Very easy to follow and supported throughout. Looking forward to my new covers
Good experience. The order was received well ahead of the scheduled delivery
Delighted with this product.
Can't fault in anyway. Well made with decent wipe over covering.
Ok...yep all good no probs.its a cover...not exciting.but ir covers...what it is supposed to do..
We are so pleased to receive fantastic covers from am amazing company. Sooooo professional. I would thoroughly recommend them.
This was so easy from start to finish, with excellent guidance given for measuring and ordering the right product. The quality of the product is excellent and it all arrived very quickly. Very reasonably priced too, compared to many other options I looked at
My experience on this order was not good. After having a conversation with Rumi for a good 10 minutes or more, I was still unable to logon or complete my purchase as a guest.
I have subsequently identified that having my VPN active during the order and subsequent purchase was the issue, not allowing to complete my order.
Your customer service colleagues may benefit from this information if future buyers are experiencing the same problem.
Received earlier than expected, which was a bonus.
The product arrived well protected, meeting my specifications.
From a customer perspective, totally satisfied.
Wanted a waterproof fitted cover for my golf practice mat. It's absolutely great. Thanks
Great cover and super quick delivery! Will buy from here again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rod, We truly regret the inconvenience you have experienced. We appreciate you taking the time to get in touch with us. While we have made every effort to improve the website, we are aware that there is still space for improvement. We are glad to check that the order has been placed appropriately. We value your feedback so we have given it to the relevant team in order to ensure a better experience moving forward. We'd like to let you know that our chat and call features are available to customers 24x7. Our customer service agents will make every effort to assist you right away. We value your time and effort contacting us.