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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good to be able to get sample swatches to help in choosing fabric
Tyre dimensions are crucial. Discuss with the company before placing order to ensure you get a close
Very pleased with product, well made and easy to order.
Never used these before so very happy with my order from beginning to end. Happy with my products
The cover was for an odd shape kitchen but fitted fantastically
If it fits when it arrives then 5 stars
However, your quick checkout button with Amazon does't work.
Your quick checkout button with Amazon does't work.
Messaged me a few times to check sizing and the cover is perfect
I had a few issues with measuring but the customer service agent was very helpful
Would definitely recommend. They arrived quickly and were well wrapped.
Efficient service but product was simply too big - sizing didn't work
Very good quality fabric and fitted exactly to the size requested. They were delivered very quickly too and arrived a week before the target estimated date.
Highly recommended.
Received a good high quality net covered foam, cut to size and a very quick delivery. We will be ordering again in the future.
There was a website glitch initially placing the order but this was resolved. The designers are extremely thorough with the communication and obtaining all the information. The result has been 3 perfect fitting items. All unusual shapes. Tried and test the first for a full 4 seasons and it has performed perfectly through all weathers.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date