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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Really pleased with both the product and the service. Thank you
An excellent company, well worth using. Car seat covers are complex and getting it right must be a pain. But they made mine a little big, negating all the benefits.
Very impressed so far. Would have got 5 stars if the custom form for the car seat cover included an option to show where the seat belt flaps are needed, and not just having to rely on a comments box to tell you this.
A great cover for my log store. Size is bang on and a fantastic quality..
Very easy to order made to measure cushion for my outdoor day bed. It was made very quickly and shipped without delay. I didn't realise that it was being made in India when I ordered, but considering the distance it arrived quicker than a cover I had previously had made in the UK
Product is as described efficient delivery easy to contact customer service
Pleased that my BBQ will not rust with its new coat on. Spot on to keep the weather out.
Delivery of my order was very good. Unfortunately as I had provided the wrong measurements the covers were just too small and therefore would not fit the chairs. Very disappointing. I would have paid for them to be made wider but this service was not offered. They have now been disposed of.
I have now re ordered covers from a different supplier, in the right size for almost half the price.
Pleased to have cover custom made to required size.
Product is excellent quality, speedy delivery. I would have give 5 stars if price had been lower.
Ordered to make a car boot cushion for my dog. Perfect.
Excellent service thanks. Would order from them again.
I have had two orders from Cover&All UK the first one was made in the UK l think. Which was quite difficult to find if it had been processed.The last order l thought was being made in the uk but was Deli but satisfied with both items ordered.
Exactly what I was looking for. Straightforward with lots of handy options.
Excellent service, promptly delivered. Very easy to order very satisfied with product going to order more
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Tony, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.
We request you to raise a ticket from your Covers&all account and share real-time images measuring the cover on each side. Please be assured that we will look into it promptly.
We're here to help you with any problems or questions you may have. The quickest way to reach us is typically by chatting with us directly from our website. You may also reply to this email; we aim to respond to every email within 6 hours.