On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
HI very pleased with the service i got from your Company would not rest till you got it right good to deal with very impressed with the workman ship five stars all round Thanks
Good service, quality product that was made to measure. It is the first bench cover I have purchased that is actually waterproof, and the fastening options at the bottom of the cover means it stays put, even in diabolical weather.
Simple order process, good communication, they checked on my sizes after viewing my photo and then made promptly. Delivery from overseas was well within acceptable timeframe. I am very pleased with my cover.
Perfect just what I wanted and fast delivery. Xxxx
Ordered the cover as wanted something permanent for the rainy weather but couldn't afford a proper roof.
It is just what I was after. Currently sitting outside while it is raining
Top service and super quick delivery thanks. Will definitely buy again and recommend without hesitation.
Very happy with service level as team advised us original sizing looked incorrect as it was and revised product is now perfect.
Turned up early so very satisfied overall with whole customer experience
Hello, Martin. Thank you for rating your purchase. We sincerely hope that our products and services meet your expectations. If you have any questions or comments about any of the products or services we provide, or if you have any suggestions for how we can improve things, please do not hesitate to contact us at feedback@coversandall.com.
Well made and they are waterproof, and have sailed with flying colours with the wet summer weve had this year. Quick delivery though the only downside is that I didn't realise they were made in India.
Initial query was fruitless until it was established using wrong email address.Once this was corrected everything went smoothly and I was kept up to date with status of order.
Great quality and build, easy delivery. Highly recommended!
I found it hard to enter and save my measurements on the site, and ended up with a product that is too tight
Hi Margaret,
We're sorry to hear that you had trouble entering measurements, which ultimately led to a cover that doesn't fit your product correctly. We understand that this can be a challenging process at times. To help us address this issue and provide you with the best possible solution, we kindly request that you take some photos that clearly show the problem and send them to us at feedback@coversandall.com. We have a dedicated team that will investigate the matter thoroughly and work towards resolving it to your satisfaction.
Your feedback is valuable to us, and we're committed to making things right.
Thank you for your cooperation.
Warm regards,
Good comms to ensure the cover is correct, great quality and speedy delivery
The chair covers we received are vary robust, and are far better than we imagined they would be. We are highly delighted with our custom made covers
Great product fits perfectly delivery was great tracked all the way
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Trevor,
We appreciate your honest feedback, and it means a lot to us. If you ever have any questions or concerns in the future, please don't hesitate to reach out to our customer support team. We're here to assist you, and we're delighted to hear that you're satisfied with your purchase.
Thank you for choosing our products and services.
Best regards,